Estrategia De Rrhh

HR alignment is a vital process to advance agency accountability. By defining, maintaining,
and assessing HRM goals and measures, communicating them throughout the agency, and
using the information to make management decisions, agencies are able to ensure that the
management of human resources contributes to mission accomplishment and that managers are
held accountable for their HRM decisionsin support of mission accomplishment.
The Study
Once we defined what alignment means and why it is important, we wanted to find out where
agencies currently stand in terms of aligning their human resources management with agency
mission accomplishment. Therefore, the Office of Personnel Management (OPM) embarked on a
special study designed to explore the following objectives:
< Assesshow well human resources management is linked to agency mission
accomplishment;
< Explore the role played by the HR staff in agency strategic planning;
< Determine how the HR service providers work with line managers to carry out agency
strategic goals; and
< Identify best practices aligning HRM with the agency strategic plan and goals.
In order to obtain information pertaining tothese objectives, we did the following:
< Reviewed 31 agency strategic and 28 annual performance plans;
< Conducted an extensive literature and Internet search;
< Gathered information from agency HR professionals, supervisors, and employees at 17
agencies of various size through the fiscal year 1998 and 1999 OPM Oversight reviews;
Introduction
Page 4 U.S. Office of Personnel Managementand
< Interviewed nine additional leading agency HR Directors.
GPRA Strategic Planning Process - Simplified
Performance
Reports
Status report on
achievement of agency
goals
Performance
Reports
Status report on
achievement of agency
goals
Annual
Performance Plan
Operational level
strategies, measures,
and timeframes to support
strategic goals
Annual
Performance PlanOperational level
strategies, measures,
and timeframes to support
strategic goals
Strategic Plan
High level agency goals,
strategies, and needed
resources
Strategic Plan
High level agency goals,
strategies, and needed
resources
U.S. Office of Personnel Management Page 5
II. STRATEGIC PLANNING
You got to be careful if you don't know where you're going, because you might not get there.
-Yogi Berra
Agencywide Planning
To some agencies, strategic planning is a way of life. To others, it’s an exercise. To almost all,
it’s a requirement. As part of GPRA, agencies, unless specifically exempted, follow a continuous,
three step strategic planning process:
Strategic planning allows agencies to map out where they are, where they want to go, and how
they plan to get there. Someagencies adopted the idea of strategic planning even before GPRA
was enacted, whereas others are just beginning to understand its potential benefits. The results of
the fiscal year 1999 Merit System Principles Questionnaire (MSPQ), an OPM Governmentwide
survey of supervisors and employees, show that agencies are beginning to embrace not only the
concept, but also the practice, of strategic planning.Agency Head
Sets strategic
direction within
defined mission
Planning Office
Coordinates tracking
of agency goals and
measures
Top Management
Develops top level
goals, strategies,
measures
Line
Develops programmatic
implementation plans
Employees and
Stakeholders
Provide input
Typical Agency Planning Process
Strategic Planning
Page 6 U.S. Office of Personnel Management
MSPQResults
C 62% agree that their agency has a process for developing strategic, long-range plans
and updating them periodically.
C 65% agree that operational goals and objectives are set to help the agency meet
strategic, long-range plans.
C 54% agree that progress toward goals is measured.
C 61% agree that information is collected for assessing performance.
The strategic planning process...