Estrés Laboral-Niosh

STRESS ...AT WORK

U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES Public Health Service Centers for Disease Control and Prevention National Institute for Occupational Safety and Health

ABOUT NIOSH
The National Institute for Occupational Safety and Health (NIOSH) is the Federal agency responsible for conducting research and making recommendations for the prevention of work-related illness andinjury. NIOSH is part of the U.S. Department of Health and Human Services; it is distinct from the Occupational Safety and Health Administration (OSHA), which is a regulatory agency located in the U.S. Department of Labor.

OCCUPATIONAL SAFETY AND HEALTH ACT OF 1970

NIOSH (Research)

OSHA (Enforcement)

PROTECT WORKER SAFETY AND HEALTH

As part of its mandate, NIOSH is directed byCongress to study the psychological aspects of occupational safety and health, including stress at work. NIOSH works in collaboration with industry, labor, and universities to better understand the stress of modern work, the effects of stress on worker safety and health, and ways to reduce stress in the workplace.

STRESS
...AT WORK

Prepared by a NIOSH working group Steven Sauter - LawrenceMurphy Michael Colligan - Naomi Swanson - Joseph Hurrell, Jr. - Frederick Scharf, Jr. - Raymond Sinclair Paula Grubb - Linda Goldenhar - Toni Alterman - Janet Johnston - Anne Hamilton - Julie Tisdale

Disclaimer
Mention of any company name or product does not constitute endorsement by the National Institute for Occupational Safety and Health.

This document is in the public domain and may befreely copied or reprinted.

Copies of this and other NIOSH documents are available from Publications Dissemination, EID National Institute for Occupational Safety and Health 4676 Columbia Parkway Cincinnati, OH 45226–1998 Fax number: (513) 533–8573 Telephone number: 1–800–35–NIOSH (1–800–356–4674) E-mail: pubstaft@cdc.gov

To receive other information about occupational safety and healthproblems, call 1–800–35–NIOSH (1–800–356–4674), or visit the NIOSH Homepage on the World Wide Web at http://www.cdc.gov/niosh

DHHS (NIOSH) Publication No. 99–101

STRESS...AT WORK
The nature of work is changing at whirlwind speed. Perhaps now more than ever before, job stress poses a threat to the health of workers and, in turn, to the health of organizations. Through its research program in jobstress and through educational materials such as this booklet, NIOSH is committed to providing organizations with knowledge to reduce this threat. This booklet highlights knowledge about the causes of stress at work and outlines steps that can be taken to prevent job stress.

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Stress in Today’s Workplace
The longer he waited, the more David worried. For weeks he had been plagued by achingmuscles, loss of appetite, restless sleep, and a complete sense of exhaustion. At first he tried to ignore these problems, but eventually he became so short-tempered and irritable that his wife insisted he get a checkup. Now, sitting in the doctor’s office and wondering what the verdict would be, he didn’t even notice when Theresa took the seat beside him. They had been good friends when sheworked in the front office at the plant, but he hadn’t seen her since she left three years ago to take a job as a customer service representative. Her gentle poke in the ribs brought him around, and within minutes they were talking and gossiping as if she had never left.

“You got out just in time,” he told her. “Since the reorganization, nobody feels safe. It used to be that as long as you did yourwork, you had a job. That’s not for sure anymore. They expect the same production rates even though two guys are now doing the work of three. We’re so backed up I’m working twelve-hour shifts six days a week. I swear I hear those machines humming in my sleep. Guys are calling in sick just to get a break. Morale is so bad they’re talking about bringing in some consultants to figure out a better...