Guía para realizar un buen test de usuario

WANT TO LEARN MORE?
HERE ARE SOME RESOURCES AT THE USERFOCUS WEB SITE THAT WILL HELP YOU LEARN MORE ABOUT USABILITY TEST MODERATION.

WHAT EVERY USABILITY TEST MODERATOR OUGHT TO KNOWABOUT GOOD LISTENING MODERATION SEEMS EFFORTLESS BUT THERE'S A LOT MORE TO GOOD LISTENING THAN OPENING YOUR EARS. HERE ARE 15 SUGGESTIONS TO IMPROVE YOUR OWN LISTENING SKILLS.http://www.userfocus.co.uk/articles/listening.html

MEASURING SATISFACTION: BEYOND THE USABILITY QUESTIONNAIRE MOST USABILITY TESTS CULMINATE WITH A SHORT QUESTIONNAIRE THAT ASKS THE PARTICIPANT TO RATE, USUALLY ON A 5- OR7-POINT SCALE, VARIOUS CHARACTERISTICS OF THE SYSTEM. EXPERIENCE SHOWS THAT PARTICIPANTS ARE RELUCTANT TO BE CRITICAL OF A SYSTEM, NO MATTER HOW DIFFICULT THEY FOUND THE TASKS. THIS ARTICLE DESCRIBESA GUIDED INTERVIEW TECHNIQUE THAT OVERCOMES THIS PROBLEM BASED ON A WORD LIST OF OVER 100 ADJECTIVES. WE ALSO INCLUDE A SPREADSHEET TO GENERATE AND RANDOMISE THE WORD LIST.http://www.userfocus.co.uk/articles/satisfaction.html

WRITING THE PERFECT PARTICIPANT SCREENER "KNOW THY USER" IS THE FIRST PRINCIPLE OF USABILITY, SO IT'S IMPORTANT THAT YOU INVOLVE THE RIGHT KIND OF PEOPLE IN YOURUSABILITY STUDY. THESE 8 TIPS FOR SCREENING PARTICIPANTS WILL SHOW YOU HOW TO RECRUIT ARTICULATE, REPRESENTATIVE USERS FOR YOUR RESEARCH, QUICKLY FILTER OUT THE PEOPLE YOU DON'T WANT AND HELP YOU AVOID THEDREADED "NO SHOW". http://www.userfocus.co.uk/articles/screeners.html

WHY YOU SHOULDN'T ASK “WHY?” IN A USABILITY TEST THIS YEAR MARKS AN IMPORTANT ANNIVERSARY FOR PEOPLE WHO MODERATE USABILITYTESTS. IN A CLASSIC STUDY CARRIED OUT EXACTLY 30 YEARS AGO, PSYCHOLOGISTS SHOWED THAT PEOPLE ARE VERY POOR AT EXPLAINING THE REASONS BEHIND THEIR CHOICES. THIS IS WHY USABILITY TESTS FOCUS ON WHAT PEOPLEDO, NOT ON WHAT PEOPLE SAY. SO WHY DO SO MANY USABILITY TEST MODERATORS CONTINUE TO ASK PARTICIPANTS, "WHY"? http://www.userfocus.co.uk/articles/askingwhy.html

TRAINING COURSES
USABILITY TEST...