Hacer Un Curriculo Para Canada

MERY LOPEZ XX Everwillow Park SW, Calgary, Alberta T2Y 5C9
403 454 9818 - 403 519 9518 - meryka18@yahoo.com


February 8, 2013

Nombre de la Empresa

RE: Client Service Advisor - LinkedIn Job ID: 4662384

It is with great interest that I apply for the above mentioned position as posted on indeed.ca

My career in CustomerService spans over eight years as a Consultant and Training Coordinator. My repertoire of administrative competencies has been built with Jacobs Engineering and the University of Calgary.

My talents and experience driving results through people, is also likely to be of great interest to you. Under my responsibility, organizations have been credited with driving significant gain in:

•Managed logistical work to support a massive team building retreat (140 internal clients) that improved communication, clarification of goals and roles; liaising with external providers and resources.

• Ability to present sensitive information to internal clients and elaborate on "touchy" proposals in power point, using infographics.

• With Banesco, I reduced budget by 10 % for a massivetraining with Franklin Covey Institute ($ 800.000), by negotiating and using creative solutions, changing the leather and gold engraved binder to a more economically version.


If you are seeking a results-oriented Client Service Advisor, who will work alongside you to make a tangible and immediate impact, I would welcome the opportunity to explore becoming a member of your team. Our collaborationswill certainly lead to exciting enhancements in organizational culture and employee engagement.

Thank you for your time and professional courtesy in reviewing the enclosed resume.

Sincerely,


Mery Lopez


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MERY LOPEZ 00 Everwillow Park SW, Calgary, Alberta T2Y 5C0403 454 0018 - 403 000 9518 - meryka10@yahoo.com


Increasing organizational through designing and implementing custom designed programs

Results-oriented and hands-on HR Consultant with competences to provide project coordination and administrative support within the Leadership Solutions practice area. Solid Customer Service experience.Fluent in Spanish and working proficient in French.

HIGHLIGHTS OF QUALIFICATIONS

•Over 5 years of global experience and leadership; supporting Leadership Development Program, Assessment, and Coaching projects
•Bachelor in Education major in English. Post-graduate studies in Organizational Development major in Business and minor in Change Management. Continuing education in Train of Trainer,Instructional Design, and Knowledge Management.
•Strong computer skills in Microsoft Office and top ten learning tools (2012)
•Exceptional interpersonal and communication skills (oral and written), responsiveness, a team player
•Coach, Mentor and inspire participants at all organizational levels.

EDUCATION

Certified Training and Development Professional (CTDP) candidate 2013
CanadaSociety for Training and Development. Calgary, Alberta
Instructional Design Diploma (Currently in progress) 2014
Athabasca University. Calgary, Alberta
Train of Trainer Certificate (Completed training) 2012
SAIT. Calgary, Alberta
Organizational Development Specialization (Completed training) 2006
Accredited by International Qualification Assessment Service, Edmonton, AlbertaKnowledge Management and Human Capital Certificate (Completed training) 2005
University of Belgrano. Buenos Aires, Argentina
Bachelor of Education (Completed training) 2000
Accredited by International Qualification Assessment Service, Edmonton, Alberta

RELEVANT SKILLS AND EXPERIENCE

PROJECT MANAGEMENT

•Provided project coordination and administrative support
•Planned , coordinated...