Historia

What is electronic commerce?
An on-line Enterprise resource planning
On-line deployment of customer relationship management, supply chain management and knowledge management
The use of commerce-based collaborative management systems
Market-based collaborative systems for internet-based commerce
***The entire online process of developing, marketing, selling, delivering, servicing, and payingfor products and services

////According to your text, electronic commerce systems rely on the resources of:
Internet
Intranets
Extranets
**All of the above
None of the above

Which of the following processes are included in electronic commerce?
Marketing discovery
Transaction processing
Service and Support
****All of the above
A and B

///Most e-commerce applications are ______systems that respond to a multitude of events - from a new customer's first website access, to payment and delivery processes, and to innumerable customer relationship and supply chain management activities
Knowledge management based
Groupware
***Event-driven
Workflow based
Production

Which of the following is NOT a categories of e-Commerce?
****Vendor-to-Vendor
Business-to-BusinessBusiness-to-Consumer
Consumer-to-Consumer
ALL of the above are categories of e-commerce

What is B2B?
Electronic marketplaces to sell products and services to consumers
***Electronic business marketplaces and direct market links between businesses
Electronic collaborative systems between vendors
Services such as auction websites and electronic personal advertising
Electronic commerce deliverysystems for alliance partnerships
////What is C2C?
Businesses must develop attractive electronic marketplaces to entice and sell products and services to consumers
Involves both electronic business marketplaces and direct market links between businesses
Electronic collaborative systems between vendors
****Services such as auction websites and electronic personal advertising
Electroniccommerce delivery systems for alliance partnerships

In C2C (consumer to consumer) applications:
Electronic marketplaces to sell products and services to consumers
Electronic business marketplaces and direct market links between businesses
***Involves online auctions, where consumers and businesses can buy and sell with each other in an auction process at an auction website
All of the above
Noneof the above

What is B2C?
*****Electronic marketplaces to sell products and services to consumers
Electronic business marketplaces and direct market links between businesses
Electrinic collaborative systems between vendors
Services such as auction websites and electronic personal advertising
Electronic commerce delivery systems for alliance partnerships

What is an e-Commerce Portal?Websites developed to incorporate e-Commerce sharing
Electronic marketplaces to sell products and services to consumers
****Websites developed and hosted by third-party market-maker companies who serve as infomediaries
Electronic commerce delivery systems for alliance partnerships
Websites developed for Transaction processing

//////What is an Infomediary?
Companies that mediate e-commercebetween vendors
Companies that mediate e-commerce between businesses
Companies that mediate e-commerce between businesses and vendors
Companies that mediate e-commerce between businesses and strategic partners
****Companies that serve as intermediaries in e-business and e-commerce transactions

Which of the following is NOT an essential e-Commerce process?
Search Management
Access Controland Security
Profiling and Personalizing
Workflow Management
***ALL of the above are essential processes
What is Access Control and Security?
Search processes that provide e-commerce website capability to help customers find the specific products or services
****Processes that establish trust and secure access between the parties in an e-commerce transaction
Software that helps employees...