Hotel Responsibilities

The Hotel Manager is responsible for the day to day operations of a hotel.
Primary Objectives:
* The Hotel Manager has commercial accountability for planning, organizing and directing allhotel services.
* The Hotel Manager supervisor’s front-of-house functions such as reception, concierge, reservations, food and beverage operations and housekeeping.
* The Hotel Manager musttake a strategic overview and planning ahead to maximize profits.
* The Hotel Manager must also pay attention to details, setting the example for staff to deliver a standard of service andpresentation that meets guests’ needs and expectations.
* Business and people management are equally important elements of the Hotel Managers job.
* The Hotel Manager must plan and organizeaccommodation, catering, and other hotel services.

Secondary Objectives

* Promotes and markets the hotel in order to increase business. The Hotel Manager must also manage budgets andfinancial plans and controlling expenditure.
* The Hotel Manager must maintain statistical and financial records for the hotel. The Hotel Manager is responsible for setting and achieving sales andprofit targets.
* The Hotel Manager does the recruiting, training and monitoring staff in all their activities for the hotel and its customers.
* The Hotel Manager is responsible for thescheduling of individuals and teams.
* The Hotel Manager is also responsible for meeting and greeting customers. The Hotel Manager is responsible for any complaints or comments that are made by thecustomer.
* The Hotel Manager addresses problems and troubleshoots any difficulties that the customer may have. It is the duties of the Hotel Manager to make sure that the customer is kept with goodaccommodation.
* The Hotel Manager ensures events run smoothly
* The Hotel Manger is responsible for clients and regular customers they are also responsible to make sure that other...