Informe ikea 2008
Páginas: 75 (18544 palabras)
Publicado: 6 de mayo de 2010
sustainability RepoRt
08
iKea at a GlanCe
• tHe iKea RanGe
comprises 9,500 products that are largely the same in all IKEA stores.
tHe iKea stoRes The IKEA Group opened 21 new stores during the year. In August 2008 there were 253 IKEA stores, which welcomed a total of 565 million visitors during the year. A further 32 stores are owned and run by franchisees outside the IKEA Group. Foran up-to-date list of all IKEA Group stores, please visit: www.IKEA.com
sales 1998–2008 (in billions of euros)
sales by region Asia and Australia 3% North America 15% Europe 82%
19.8 17.3 12.8 14.8
21.2
top five sales countries Germany 15% USA 10% France 10% UK 7% Sweden 6%
6.3
• tHe iKea CataloGue
was printed in 27 languages and 52 editions. A total of 198 millioncatalogues were published.
• iKea fooD seRViCes
reported sales of 957 million euros.
• iKea Websites
attracted around 450 million visits.
• iKea GRoup sales
totalled 21.2 billion euros.
purchasing by region North America 3% Asia 30% Europe 67%
Russia Europe North America
top five purchasing countries China 21% Poland 17% Italy 8% Sweden 6% Germany 6% China & Japan Co-workers byfunction Purchasing, distribution, wholesale, range and other 14,500 Swedwood Group 17,100 Retail 96,200
Australia iKea GRoup stoRes
Co-workers by region Asia and Australia 7,650 North America 16,800 Europe 103,350
• tHe iKea GRoup had – in August 2008 –
253 stores in 24 countries, 41 trading service offices in 30 countries, and 27 distribution centres and 11 customer distribution centresin 16 countries.
• iKea supplieRs
numbered 1,380 in 54 countries.
• iKea family had 21 million
members in 18 countries
• tHe sWeDWooD GRoup, is the
IKEA industrial group with 17,100 coworkers and 49 factories and sawmills in 11 countries.
• iKea GRoup Co-WoRKeRs
totalled 127,800 in 39 countries.
Content intRoDuCtion
lETTER FRom ThE CEo lETTER FRom ThE SUSTAINAbIlITymANAGER GovERNANCE STAKEholdERS 5 6 7 8
Communities
IKEA SoCIAl INITIATIvE 29 ENvIRoNmENTAl PRoJECTS 31
enViRonment supplieRs
CodE oF CoNdUCT 11 homE FURNIShING SUPPlIERS 13 Child labour 17 Food SUPPlIERS 18 CATAloGUE SUPPlIERS 19
about tHis RepoRt This report describes the sustainability work carried out on a global level by the IKEA Group during financial year 2008, from 01 September 2007 to31 August 2008 (Fy08). HoW to ReaD tHe RepoRt The structure of this report reflects the environmental and social responsibility approach to our stakeholders, and how we work to address the environmental impacts of our operations. Each chapter provides a description of our guiding principles and systematic work in the different areas. Progress during Fy08 is highlighted in each chapter, and we usekey performance indicators (KPIs) to show results against our targets. In the final chapter we have gathered the metrics presented throughout this report. A cross reference shows how we implement the ten principles of the UN Global Compact in our operations. WoulD you liKe to KnoW moRe? you can find more information and download documents at our website. Please visit “About IKEA/ourresponsibility” at www.ikea.com We WelCome youR input Please feel free to send your feedback about this report or any other topic to IKEA at www.ikea.com
ENvIRoNmENTAl APPRoACh 33 dESIGN ANd USE oF mATERIAlS 34 FoRESTRy 35 CoTToN 38 ClImATE 40 Products 41 Transport of products 42 buildings 43 Energy use at suppliers 45 Transport of people 46
TRANSPoRT SERvICE PRovIdERS 20
Co-WoRKeRs
Co-woRKERS 22metRiCs
KPIS 48 CRoSS REFERENCE TAblE 50
CustomeRs
PRodUCT SAFETy 25 Food SAFETy 26 CUSTomER ENGAGEmENT 27
intRoDuCtion
intRoDuCtion lETTER FRom ThE CEo
Every year when the time comes to put together this report, I like to take a step back and take some time to reflect on our social and environmental work. So much has happened in the past decade. Ten years ago we had no real...
08
iKea at a GlanCe
• tHe iKea RanGe
comprises 9,500 products that are largely the same in all IKEA stores.
tHe iKea stoRes The IKEA Group opened 21 new stores during the year. In August 2008 there were 253 IKEA stores, which welcomed a total of 565 million visitors during the year. A further 32 stores are owned and run by franchisees outside the IKEA Group. Foran up-to-date list of all IKEA Group stores, please visit: www.IKEA.com
sales 1998–2008 (in billions of euros)
sales by region Asia and Australia 3% North America 15% Europe 82%
19.8 17.3 12.8 14.8
21.2
top five sales countries Germany 15% USA 10% France 10% UK 7% Sweden 6%
6.3
• tHe iKea CataloGue
was printed in 27 languages and 52 editions. A total of 198 millioncatalogues were published.
• iKea fooD seRViCes
reported sales of 957 million euros.
• iKea Websites
attracted around 450 million visits.
• iKea GRoup sales
totalled 21.2 billion euros.
purchasing by region North America 3% Asia 30% Europe 67%
Russia Europe North America
top five purchasing countries China 21% Poland 17% Italy 8% Sweden 6% Germany 6% China & Japan Co-workers byfunction Purchasing, distribution, wholesale, range and other 14,500 Swedwood Group 17,100 Retail 96,200
Australia iKea GRoup stoRes
Co-workers by region Asia and Australia 7,650 North America 16,800 Europe 103,350
• tHe iKea GRoup had – in August 2008 –
253 stores in 24 countries, 41 trading service offices in 30 countries, and 27 distribution centres and 11 customer distribution centresin 16 countries.
• iKea supplieRs
numbered 1,380 in 54 countries.
• iKea family had 21 million
members in 18 countries
• tHe sWeDWooD GRoup, is the
IKEA industrial group with 17,100 coworkers and 49 factories and sawmills in 11 countries.
• iKea GRoup Co-WoRKeRs
totalled 127,800 in 39 countries.
Content intRoDuCtion
lETTER FRom ThE CEo lETTER FRom ThE SUSTAINAbIlITymANAGER GovERNANCE STAKEholdERS 5 6 7 8
Communities
IKEA SoCIAl INITIATIvE 29 ENvIRoNmENTAl PRoJECTS 31
enViRonment supplieRs
CodE oF CoNdUCT 11 homE FURNIShING SUPPlIERS 13 Child labour 17 Food SUPPlIERS 18 CATAloGUE SUPPlIERS 19
about tHis RepoRt This report describes the sustainability work carried out on a global level by the IKEA Group during financial year 2008, from 01 September 2007 to31 August 2008 (Fy08). HoW to ReaD tHe RepoRt The structure of this report reflects the environmental and social responsibility approach to our stakeholders, and how we work to address the environmental impacts of our operations. Each chapter provides a description of our guiding principles and systematic work in the different areas. Progress during Fy08 is highlighted in each chapter, and we usekey performance indicators (KPIs) to show results against our targets. In the final chapter we have gathered the metrics presented throughout this report. A cross reference shows how we implement the ten principles of the UN Global Compact in our operations. WoulD you liKe to KnoW moRe? you can find more information and download documents at our website. Please visit “About IKEA/ourresponsibility” at www.ikea.com We WelCome youR input Please feel free to send your feedback about this report or any other topic to IKEA at www.ikea.com
ENvIRoNmENTAl APPRoACh 33 dESIGN ANd USE oF mATERIAlS 34 FoRESTRy 35 CoTToN 38 ClImATE 40 Products 41 Transport of products 42 buildings 43 Energy use at suppliers 45 Transport of people 46
TRANSPoRT SERvICE PRovIdERS 20
Co-WoRKeRs
Co-woRKERS 22metRiCs
KPIS 48 CRoSS REFERENCE TAblE 50
CustomeRs
PRodUCT SAFETy 25 Food SAFETy 26 CUSTomER ENGAGEmENT 27
intRoDuCtion
intRoDuCtion lETTER FRom ThE CEo
Every year when the time comes to put together this report, I like to take a step back and take some time to reflect on our social and environmental work. So much has happened in the past decade. Ten years ago we had no real...
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