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ISO/TS16949:2002 The Automotive Quality Management Business System
Background
ISO/TS 16949:2002 is an ISO Technical Specification. The International Automotive Task Force (IATF), which consists of an international group of vehicle manufacturers, plus national trade associations, wrote ISO/TS 16949:2002 in conjunction with the International Organization forStandardization (ISO). This specification aligns existing American (QS-9000), German (VDA6.1), French (EAQF) and Italian (AVSQ) automotive quality systems standards within the global automotive industry. Together with ISO 9001:2000, ISO/TS 16949:2002 specifies the quality system requirements for the design/development; production, installation and servicing of automotive related products. In addition, thereare customer specific requirements that are required by individual subscribing vehicle manufacturers. ISO/TS 16949:2002 does not replace the existing quality system requirements. However, along with customer specific requirements, ISO/TS 16949:2002 has been accepted as an equivalent to QS9000, VDA6.1, AVSQ, and EAQF. It does not replace QS-9000; it is an optional document. ISO/TS 16949:2002 willeliminate the need for multiple certifications. Most automotive customers have published customer specific supplements to ISO/TS 16949:2002, which are a binding extension of the specification and are subject to audits. Daimler Chrysler has required all product and service part suppliers to obtain registration to the ISO/TS 16949:2002 Standard by July 1st 2004. Please visit the IAOB website atwww.iaob.org for the latest customer specific requirements. GM / Ford require registration. Accepted as optional to QS-9000 up to December 14, 2006. Registration to ISO/TS16949:2002 by December 14, 2006.

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Development of ISO/TS 16949:2002
In the USA, Ford, General Motors and Chrysler developed QS-9000, which harmonized their quality system requirements for theirsuppliers into one document. QS-9000, based upon the International Standard ISO9001: 1994, is supported by a series of support manuals, focusing on the key automotive tools, namely Measurement System Analysis (MSA), Failure Mode and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), and Statistical Process Control (SPC). In France, Germany and Italy similar quality system requirementdocuments EAQF, VDA6.1, AVSQ were developed. This led to automotive suppliers servicing multiple vehicle manufacturers and still having to comply with differing Quality System Requirements, all with the same intent of improving product quality. In December 2000, as a result of the five yearly review process, the core standard ISO9001: 1994 was reissued as ISO9001:2000. Instead of the complex twentyclause structure of ISO9001: 1994, ISO9001: 2000 is structured around five main sections, namely, Quality Management System, Management Responsibility, Resource Management, Product Realization and Measurement, Analysis and Improvement. The revised standard focuses on "The process approach" to quality management. As a result of a number of changes and improvements, ISO/TS 16949:2002 was issued inMarch 2002.

Organizational Benefits of ISO/TS 16949:2002
One quality system to meet multiple customer quality requirements Documented operational and quality system Ability for increased business Improved utilization of time and materials Improved efficiency and profitability Increased customer satisfaction Quality improvement and timely delivery Improved control of quality and processes Improvedperformance from suppliers Responsibilities of personnel clearly defined Documented system provides useful reference Lower reject rates, rework, and warranty costs

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Key Requirements of ISO/TS 16949:2002
ISO/TS16949: 2002 focuses on the effective linkages between the company's business plan, quality policy, quality objectives and measures, planning on how...