Iphone With Cisco
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Publicado: 19 de abril de 2011
Administration Guide for Cisco Mobile 8.1 and 8.0 for iPhone
Revised: December 3, 2010 • • • • • • • • • • • •
About Cisco Mobile, page 1 Related Documentation, page 2 Deployment Overview, page 2 How to Prepare the System for This Application, page 4 About Usage and Error Tracking, page 12 Adding the Device for A User, page 13 How to Set Up Features, page 17 Determining SIP DigestAuthentication, page 30 Bulk Configuration of Users and Devices, page 32 Providing for Automatic Setup, page 33 Giving Information to Users, page 33 Troubleshooting, page 34
About Cisco Mobile
Cisco Mobile provides iPhone users with voice over IP (VoIP) calling, visual voicemail, and access to the corporate directory while users are connected to the corporate network over Wi-Fi, either on premises orover VPN. Cisco Mobile is an IP telephony endpoint configured in Cisco Unified Communications Manager. It is distinct from the Cisco Mobile application that runs in conjunction with a Cisco Unified Mobility Advantage server. Features of Cisco Mobile include the ability to:
•
Make and receive VoIP calls from a corporate phone number using an iPhone, while Cisco Mobile is running and connected tothe corporate network.
Americas Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Related Documentation
• • • • • • • • • • •
Receive calls at the standard mobile phone number when Cisco Mobile is not running or not connected to the corporate network. Have multiple VoIP calls (Call waiting, add new call, swap between active calls). Use many of thestandard in-call features that Cisco Unified Communications Manager provides, including hold, transfer, conference, and park. Automatically launch VPN if the corporate Wi-Fi network is not directly available. Transfer an active call from the desk phone to Cisco Mobile and vice versa. Seamlessly convert an active VoIP call using Cisco Mobile to a standard mobile phone call. Dial numbers by raisingthe iPhone to the ear and speaking the name of the person to call. Search the corporate directory. Access voicemail through a visual list. (Cisco Mobile 8.1) Run in the background and remain ready to receive calls to the work phone number. (Cisco Mobile 8.1) Use a Bluetooth headset on iPhones.
Related Documentation
• •
Cisco Mobile documentation for users is available fromhttp://www.cisco.com/en/US/products/ps7271/products_user_guide_list.html. Technical information specific to this product is available in the SRND: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guides _list.html. Cisco Unified Communications Manager documentation for administrators is available athttp://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html.
•
Deployment Overview
Perform the following general steps to deploy Cisco Mobile: Action Meet system requirements, including Network Requirements for optimal voice quality and call maintenance. Review the list of necessary files You can collect these files now, or collect them as you need them for the procedures in this document. Set up the system. Add a test device. How to Preparethe System for This Application, page 4 Adding the Device for A User, page 13 See Release Notes for this product at http://www.cisco.com/en/US/products/ps7271/pro d_release_notes_list.html. Summary of Necessary Files, page 3
Administration Guide for Cisco Mobile 8.1 and 8.0 for iPhone
2
Deployment Overview
Action For each feature:
• •
See Instructions for each feature listed inHow to Set Up Features, page 17
Verify that any prerequisites are met. Set up any system-level settings for the features and functionality that you will deploy. Set up any required user-level settings. Set up the device in Cisco Unified Communications Manager. Test your setup for each feature.
• • •
Set up SIP Digest Authentication or ensure that this security feature is not enabled. Use...
Revised: December 3, 2010 • • • • • • • • • • • •
About Cisco Mobile, page 1 Related Documentation, page 2 Deployment Overview, page 2 How to Prepare the System for This Application, page 4 About Usage and Error Tracking, page 12 Adding the Device for A User, page 13 How to Set Up Features, page 17 Determining SIP DigestAuthentication, page 30 Bulk Configuration of Users and Devices, page 32 Providing for Automatic Setup, page 33 Giving Information to Users, page 33 Troubleshooting, page 34
About Cisco Mobile
Cisco Mobile provides iPhone users with voice over IP (VoIP) calling, visual voicemail, and access to the corporate directory while users are connected to the corporate network over Wi-Fi, either on premises orover VPN. Cisco Mobile is an IP telephony endpoint configured in Cisco Unified Communications Manager. It is distinct from the Cisco Mobile application that runs in conjunction with a Cisco Unified Mobility Advantage server. Features of Cisco Mobile include the ability to:
•
Make and receive VoIP calls from a corporate phone number using an iPhone, while Cisco Mobile is running and connected tothe corporate network.
Americas Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Related Documentation
• • • • • • • • • • •
Receive calls at the standard mobile phone number when Cisco Mobile is not running or not connected to the corporate network. Have multiple VoIP calls (Call waiting, add new call, swap between active calls). Use many of thestandard in-call features that Cisco Unified Communications Manager provides, including hold, transfer, conference, and park. Automatically launch VPN if the corporate Wi-Fi network is not directly available. Transfer an active call from the desk phone to Cisco Mobile and vice versa. Seamlessly convert an active VoIP call using Cisco Mobile to a standard mobile phone call. Dial numbers by raisingthe iPhone to the ear and speaking the name of the person to call. Search the corporate directory. Access voicemail through a visual list. (Cisco Mobile 8.1) Run in the background and remain ready to receive calls to the work phone number. (Cisco Mobile 8.1) Use a Bluetooth headset on iPhones.
Related Documentation
• •
Cisco Mobile documentation for users is available fromhttp://www.cisco.com/en/US/products/ps7271/products_user_guide_list.html. Technical information specific to this product is available in the SRND: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guides _list.html. Cisco Unified Communications Manager documentation for administrators is available athttp://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html.
•
Deployment Overview
Perform the following general steps to deploy Cisco Mobile: Action Meet system requirements, including Network Requirements for optimal voice quality and call maintenance. Review the list of necessary files You can collect these files now, or collect them as you need them for the procedures in this document. Set up the system. Add a test device. How to Preparethe System for This Application, page 4 Adding the Device for A User, page 13 See Release Notes for this product at http://www.cisco.com/en/US/products/ps7271/pro d_release_notes_list.html. Summary of Necessary Files, page 3
Administration Guide for Cisco Mobile 8.1 and 8.0 for iPhone
2
Deployment Overview
Action For each feature:
• •
See Instructions for each feature listed inHow to Set Up Features, page 17
Verify that any prerequisites are met. Set up any system-level settings for the features and functionality that you will deploy. Set up any required user-level settings. Set up the device in Cisco Unified Communications Manager. Test your setup for each feature.
• • •
Set up SIP Digest Authentication or ensure that this security feature is not enabled. Use...
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