La Prehistoria

Command & Conquer™: Red Alert 2™

LATE BREAKING NEWS FROM THE FRONT

Copyright 2000 Electronic Arts Inc. All rights reserved.
Westwood Studios™ is an Electronic Arts™ brand.

September 23, 2000

For latest news and updates visit WWW.WESTWOOD.COM

- - TOP SECRET - -

Commander:

Thank you, for joining up. Your service will not go unrecognized. Please take care to read the followingbulletin from Command Headquarters so that you are fully briefed on the current situation. Due to
battlefield conditions, certain information must be kept classified until you are ready for action.

Good Luck.

--President Michael Dugan

1. WINDOWS 95/98/NT/Millenium

1.1. Microsoft DirectX
1.2. Microsoft Office Toolbar
1.3. Windows NT 4.0
1.4. Windows ME2. TROUBLE SHOOTING

2.1. Known Video Card Issues
2.2. Known Sound Card Issues
2.3. Known Direct X Issues
2.4. Gateway Computer Users
2.5. Virtual Memory Settings
2.6. Known RealPlayer Issues
2.7. AutoPlay
2.8. 16 bit CD-ROM drivers
2.9. CD-Changers and Multi-Drivers
2.10. Choppy movie performance
2.11. Power Saving Mode2.12. Periodic Slowdown
2.13. Game Updates and Patches
2.14. Connection Speed Slider
15. Dual Network Cards and IPX Issues:
16. Firewall Issues
17. Network Address Translation (NAT) Games:

3. GAMEPLAY INFO & UPDATES

3.1. Engineers
3.2. Rankings for Ladders and Tournaments over Westwood Online
3.3. Quick Match over WestwoodOnline

1. WINDOWS 95/98/NT/Millenium

1.1. Microsoft DirectX:

Command & Conquer: Red Alert 2 is a Microsoft DirectX application. Version 7.0 of Microsoft
DirectX is included on the CD and you have the option to install it when Command & Conquer:
Red Alert 2 is installed.

Under some early versions of Windows 95, DirectX 7.0 cannot be installed directly from theCommand & Conquer: Red Alert 2 installer. If this occurs, please run DXSetup.exe located on
the CD in the DXSetup folder.

All Microsoft DirectX drivers are located in the DXSetup folder off of the root of the CD. To
reinstall the Microsoft DirectX drivers go into the DXSetup folder and run DXSetup.exe. You can
explore the CD by choosing the "Explore the CD" optionin the AutoPlay title screen.
If you have difficulty running Windows 95/98 after these new Microsoft DirectX drivers have been
installed, please contact your local Microsoft subsidiary, or write:

Microsoft Customer Sales and Service,
One Microsoft Way,
Redmond, WA 98052-6399, USA

USA telephone: 1-800-426-9400
International telephone:++1-206-882-8080

1.2. Microsoft Office Toolbar:

If you make use of this feature of Microsoft Office and it appears over the game screen when
playing Command & Conquer: Red Alert 2 you will have to disable the Office Toolbar before
playing.

1.3. Windows NT 4.0:

Command & Conquer: Red Alert 2 requires Service Pack 3 or later versions to be installed in
order to workwith Windows NT 4.0. Please contact your computer manufacturer if you need to
get Service Pack 3.

1.4. Windows ME:

Windows ME DirectX appears to have hardware conflicts with some 2mb video cards. The cards
may work well with Windows ME itself, and even other games, but with Red Alert 2 you may
experience black screen lockups when loading the game. The problemmay be corrected by
updating the video card driver to Windows ME compatible drivers, updating your version of
DirectX, or upgrading to a 4mb card or higher.

2. TROUBLE SHOOTING

2.1. Known Video Card Issues:

Video monitor settings may need to be adjusted after installing the Microsoft DirectX video
drivers. If you screen distorts, or is shifted horizontally or...