Lean en la administracion
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Applying lean production to the public sector
Governments at all levels must deliver more for less. The principles of lean manufacturing offer surprisingly apt solutions.
JUNE 2006 •Nina Bhatia and John Drew
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Comments (1)Governments around the world want to deliver better education, better health care, better pensions, and better transportation services. They know that impatient electorates expect to see change, and fast.But the funds required to meet such expectations are enormous—particularly in the many developed economies where populations are aging and the public sector's productivity hasn't kept pace with thatof the private sector. The need to get value for money from governments at all levels is therefore under the spotlight as never before. But cost-cutting programs that seek savings of 1 to 3 percent ayear will not be enough and in some cases may even
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View our privacy policy. We will not share your e-mail. See details.weaken the quality of service. To address the problem, public-sector leaders are looking with growing interest at "lean" techniques long used in private industry. From the repair of military vehicles...
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