Liderazgo

Páginas: 37 (9136 palabras) Publicado: 9 de enero de 2013
Business Leader Model
(Click a button below to view KBLM Competencies)
Individual Contributor Manager of People or Process Upper Manager Executive Lead Executive

Functional Competencies
(Click a button below to view Functional Competencies)
Administrative Facilities Information Technology
Advanced Innovation Technology (AIT) Research & Technology

Aviation Finance Legal
Core Technologyand Cost Optimization

Communications Global Engineering Manufacturing RQT

Customer Logistic Services (CLS) Global Nutrition Marketing
Product/Consumer Understanding

Environmental Stewardship Human Resources Procurement RQT

RQT

RQT

RQT

Packaging

Quality

RQT

Shared Services

RQT

Safety

Sales

Security

Social Responsibility

KBLM for IndividualContributors
Creates Direction: Has strategic focus, has a broad, long-term outlook, drives innovative thinking, makes the call, learns from experience, incorporates diverse perspectives, and builds upon the strength and reputation of the Kellogg heritage • Reflects on past experiences and feedback, acquires new behaviors based on learnings, and applies them to new situations • Recognizes when decisionsneed to be made and systematically gathers information • Embraces change and innovation and develops new ideas and ways of thinking • Gains an understanding of how work fits into the organizational strategy Delivers Quarterly Results: Budgets, plans, proactively solves problems, and identifies and shares opportunities and issues • Provides excellent service to internal and external customers bymeeting their needs and demands quickly and effectively, remaining calm when dealing with difficult customers, and taking action to remedy issues • Manages time and keeps self focused on priorities for the day • Utilizes computer and web-based systems (e.g., PC based tools, Microsoft applications) to provide basic written communication, and to access and store data • Verifies the accuracy andcompleteness of detailed information and data • Resolves problems by identifying and analyzing key pieces of information Drives Alignment: Creates a high performing and inclusive work environment, communicates effectively, influences others, builds trust, develops relationships, and collaborates with others internally and externally • Conveys information clearly and succinctly to others in aprofessional manner • Adjusts work style/approach in response to differing circumstances • Develops and maintains positive and professional working relationships and treats others with dignity and respect • Asserts personal ideas and opinions • Demonstrates commitment to diversity and inclusion Inspires & Energizes People: Encourages, motivates, recognizes and rewards, walks the talk, and seeks out diversityof thought • Displays behaviors that are consistent with the K Values • Seeks to understand the diverse perspectives of others • Demonstrates persistence in the face of obstacles and adversity • Strives for excellence in all activities and pursues work with enthusiasm and passion Invests in People: Understands and respects cultural and individual differences, sets accountabilities andcommunicates expectations, provides objective feedback, coaches, measures performance, and develops talent to fulfill existing and future business priorities • Demonstrates commitment to ongoing personal development, including seeking feedback and training, and identifying strengths and opportunities • Stays abreast of industry and professional developments • Holds self accountable for performance Organizesto Win: Ensures that structure and processes can deliver, drives for clarity in roles and

responsibilities, gets the right people in the right places, and builds a diverse team • Promotes cooperation and unity among team members to build a sense of teamwork and commitment • Communicates and reinforces roles and responsibilities to accomplish objectives • Recognizes the value of each person’s...
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