Manual Diebold

“Innovative Training Solutions” ™

DIEBOLD OPTEVA ATM

Field Technician Training

OPTEVA ATM Copyright ACT, Inc. 2007

Table of Contents
Introduction Course Outline Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 iii iv Overview Configuration Diagnostics Power Supplies USB Hubs PC CoreTerminal Control Module LCD, EPP Keyboard and Fascia Card Readers Printers Rear Operator Display Alarm Envelope Depository Advance Function Dispenser

OPTEVA ATM Copyright ACT, Inc. 2007

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Introduction Trainer: Field Technical training for maintenance and repair of OPTEVA ATMs Class introductions/Background

Agenda Class schedule: Breaks: Lunch: Days 1-3: Days 4-5: 8:30-4:30 10:00-10:153:00-3:15 12:00-1:00 Classroom instruction combined with practical exercises. “Hands-on” troubleshooting and Maintenance/ Student evaluation and testing.

OPTEVA ATM Copyright ACT, Inc. 2007

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COURSE OUTLINE Day 1

• • •

Chapter 1 Chapter 2 Chapter 3

Overview Configuration Diagnostics

Day 2

• • • •

Chapter 4 Chapter 5 Chapter 6 Chapter 7

Power Supply USB HUBS PC CoreTerminal Control Module

Day 3

• • • •

Chapter 8 Chapter 9 Chapter 10 Chapter 11

LCD, EPP Keyboard and Fascia Card Readers Printers Rear Operator Display

Day 4

• • •

Chapter 12 Chapter 13 Chapter 14

Alarm Envelope Depository Advance Function Dispenser

Day 5

• • •

Troubleshooting continue Clean-up Survey

OPTEVA ATM Copyright ACT, Inc. 2007

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Table ofContents Chapter 1
Overview .......................................................................1
ATM Functions.............................................................................1
Transaction Processing ...................................................................... 1

ATM Networks .............................................................................3
NetworkServices............................................................................... 3 ATM Service...................................................................................... 3 Cash Replenishment Services ............................................................ 4 1st Line Maintenances ........................................................................ 4 2nd Line Maintenances....................................................................... 4 ATM Exterior Maintenance............................................................... 4

ATM Security ...............................................................................5
Dual/Single Control ........................................................................... 5 Three Modes of Operation................................................................. 6

OPTEVA MODELS .....................................................................7
Machine Number System:.................................................................. 8

Opteva 760 ....................................................................................9
Front View......................................................................................... 9 Back view ........................................................................................ 10 Power On/Off Switches ................................................................... 11 Power Strip ...................................................................................... 12

Power on ATM:..........................................................................12 Maintenance Mode......................................................................13 Agilis Supply Manager (ASM) ...................................................13
ASM features: .................................................................................. 13 Status messages................................................................................ 15 Earlier...