Manual Iso Ts 16949

Quality Manual ISO/TS 16949:2009
Quality Management System

CORPORATE HEADQUARTERS:

MANUFACTURING:

OPTEK Technology 1645 Wallace Drive Carrollton, TX 75006

Optron de Mexico Avenue Rio Bravo #1551 Parque Industrial Rio Bravo Cd. Juarez, Chihuahua 32700

Page No.: 2 of 47 Revision: E Issued: 2011/June/16

Table of Contents
ABOUT THIS MANUAL............................................................................................................. 6 APPROVALS: ............................................................................................................................ 6 OVERVIEW OF TT ELECTRONICS / OPTEK .......................................................................... 6 SCOPE...................................................................................................................................... 7 APPLICABLE STANDARDS...................................................................................................... 7 MANAGEMENT STRUCTURE .................................................................................................. 8 1 MANAGEMENT PROCESSES.......................................................................................... 8

1.1 Quality Management System Implementation & Maintenance ....................................... 8 QMS General Requirements.................................................................................... 8 1.1.1 1.1.2 Management Commitment .................................................................................... 10 Customer Focus.................................................................................................... 10 1.1.3 1.1.4 Quality Policy ......................................................................................................... 10 Quality Management System Planning .................................................................. 11 1.1.5 1.1.6 Responsibility andAuthority................................................................................... 12 Responsibility for quality ................................................................................. 12 1.1.6.1 1.1.6.2 Departmental responsibility for quality ............................................................ 12 Individual responsibility................................................................................... 12 1.1.6.3 1.1.7 Management Representative ................................................................................. 13 Customer representative ................................................................................ 13 1.1.7.1 1.1.8 Provision of Resources .......................................................................................... 14 1.1.9 Humanresources - General................................................................................... 14 1.1.9.1 Competence, awareness and training ............................................................ 14 1.1.9.2 Product design skills ....................................................................................... 15 1.1.9.3Training........................................................................................................... 15 1.1.9.4 Training on the job .......................................................................................... 15 1.1.9.5 Employee motivation and empowerment ........................................................ 15 1.1.10 Planning of Product Realization............................................................................ 15 1.1.10.1 Planning of product realization - Supplemental .............................................. 16 1.1.10.2 Acceptance criteria ......................................................................................... 16 1.1.10.3 Confidentiality ................................................................................................. 16 1.1.10.4 Change control...