Marly

BOOKING A HOTEL
1. Prepare your conversation or role play by a telephone call

A: is the receptionist at BOGOTA PLAZA hotel
B: is a business traveller who books a room.
You canchoose sentences from this useful box
Receptionist A | Customer B |
* What time do you expect to arrive? * There is a single room on the first floor * The parking is open 24 hours * Can Ihave your credit card details please? * Hello Bogotá plaza hotel, can I help you? * Would you like a single or a double room? * $280 each night | * How much is it per night? * I’d like asingle room from Tuesday 4th to Friday 7th * I need to book a room please * I am arriving at about 10:00 a,m * Can I pay with Master card? * Is there a car park service? * It is a visa card,the number is… * See you on Tuesday. |

2. Write an e-mail confirming the booking details at the hotel

PROJECT SOLUTION

Receptionist: Hello Bogotá plaza hotel, can I help you?
Customer:Hello, need a room ?
Receptionist: Would you like a single or a double room?
Customer: I’d like a single room from Monday 5th to Thursday 8th
Receptionist: there is a single room on the firstfloor
Customer: And , How much is it per night?
Receptionist: $280 each night
Customer: ok. Can I pay with Master card?
Receptionist: Yes, Can I have your credit card details please?
Customer:It is a visa card, the number is 12398766682-1
Customer: another question, Is there a car park service?
Receptionist: The parking is open 24 hours
Customer: OK
Receptionist: What time do youexpect to arrive?
Customer: I am arriving at about 10:00 a,m
Receptionist: OK
Customer: See you on Monday, Bye.
Receptionist: Bye.

E- mail

FROM : receptionist@plazahotel.com.co
TO:robert.everton@hotmail.com
Sent: 03/ 04 /2012 at 12:10
Subject: Plaza Hotel

Dear: MR ROBERT EVERTON

Your booking is confirmed,
* For monday april 5th-
* At 10:00 a.m .
* In a single...