Miguel

SAP Rollout Project

Iskustva u vodenju globalnog projekta
Opatija, June 4, 2002

mr.sc Mirko Slovjak

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As a global company, we have a critical mission to undertake: we must successfully meet the rising challenges and complexities of business world. To get there, we need an integrated system that delivers the right blend of functionality, flexibilityand technology. Moreover , we need a comprehensive solution that optimises and supports all of our global business processes. To achieve this goal we need: • a reliable strategy to analyse our business operations and new opportunities and • an integrated information system

Project approach
Case studies show that most of the successful SAP implementations are business-driven from start to endDifferences between IT-driven and business-driven SAP implementations
IT-driven implementations IT-driven implementations
•• Replacement of old IT systems Replacement of old IT systems that are difficult to maintain and that are difficult to maintain and support support •• Increase accuracy of data Increase accuracy of data •• SAP regarded as an IT solution SAP regarded as an IT solution to allbusiness problems to all business problems

Business-driven implementations Business-driven implementations
•• Reengineering of business Reengineering of business processes in alignment with processes in alignment with corporate strategy corporate strategy Rationale for using SAP •• SAP regarded as an enabler to SAP regarded as an enabler to change the way the business is change the way thebusiness is run run •• IT structure and business IT structure and business processes are aligned processes are aligned •• •• CEO CEO Senior management, including Senior management, including IT manager IT manager

•• ••

CIO CIO IT department IT department

•• Today’s IT users define system Today’s IT users define system requirements and architecture requirements and architecture

Keydecision makers during implementation

•• Requirements based on future Requirements based on future business needs business needs

Successful companies realise from the start the importance of business-driven SAP Successful companies realise from the start the importance of business-driven SAP implementation and secure that the business focus is never lost throughout the process. implementation andsecure that the business focus is never lost throughout the process.

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Complexity drivers for multi-site, multi-national SAP implementations
Complexity drivers Complexity drivers
••Global business issues Global business issues
– Global data standards – Global data standards – Global/standardised processes – Global/standardised processes – Global products – Globalproducts

Multi-site, multi-national SAP implementations

••Geography and cultural issues Geography and cultural issues
– Cultural differences between international sites – Cultural differences between international sites – Communication challenges and local acceptance (buy-in) – Communication challenges and local acceptance (buy-in)

••International team structure and project organisationInternational team structure and project organisation
– Internationally balanced teams – Internationally balanced teams – Distributed support over regions – Distributed support over regions – Coordination of rollouts in multiple countries – Coordination of rollouts in multiple countries

••Diversity within regional IT systems in use Diversity within regional IT systems in use
– More complexconfiguration management – More complex configuration management – Variations in regional IT infrastructures – Variations in regional IT infrastructures – Difficult definition process for standardisation through multiple – Difficult definition process for standardisation through multiple

viewpoints viewpoints

The complexity increases significantly for global SAP implementations --putting many...