Modelo Scor

Supply-Chain Operations Reference-model

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Version
SCOR is a registered trademark of the Supply-Chain Council in the United States and Europe

9.0

SCOR Overview

Supply-Chain Operations Reference-model
TABLE OF CONTENTS
Section One:
What is a Process Reference Model? 1 3 15
15 16 17 18 19 20

Section Two:

Model Scope and Structure

SectionThree:

Applying the Model
The Concept of Configurability Modeling with SCOR Business Scope Diagram Geographic Map Thread Diagram Process Models

Table of Contents

The Supply-Chain Operations Reference-model (SCOR) is the product of the Supply-Chain Council (SCC), an independent, not-for-profit, global corporation with membership open to all companies and organizations interested inapplying and advancing the state-of-the-art in supply-chain management systems and practices. The SCOR-model captures the Council’s consensus view of supply chain management. While much of the underlying content of the Model has been used by practitioners for many years, the SCOR-model provides a unique framework that links business process, metrics, best practices and technology features into aunified structure to support communication among supply chain partners and to improve the effectiveness of supply chain management and related supply chain improvement activities. Member companies pay a modest annual fee to support Council activities. All who use the SCOR-model are asked to acknowledge the SCC in all documents describing or depicting the SCOR-model and its use. The complete SCOR-modeland other rleated models of the SCC are accessable through the members’ section of the www.supply-chain.org website. SCC members further model development by participating in project development teams- SCOR and other related SCC Models are collaborative ongoing projects that seek to represent current supply chain and related practice.

Further information regarding membership, the Council andSCORcan be found at the Council’s web site: www.supply-chain.org.

© Copyright 2008 Supply-Chain Council

SCOR Overview

What Is a Process Reference Model?
ONE
Section

Process reference models integrate the well-known concepts of business process reengineering, benchmarking, and process measurement into a cross-functional framework.

Business Process Reengineering
Capture the“as-is” state of a process and derive the desired “to-be” future state

Benchmarking

Best Practices Analysis

Process Reference Model
Capture the “as-is” state of a process and derive the desired “to-be” future state

Quantify the operational performance of similar companies and establish internal targets based on “best-in-class” results Characterize the management practices and softwaresolutions that result in “best-in-class” performance

Quantify the operational performance of similar companies and establish internal targets based on “best-in-class” results

Characterize the management practices and software solutions that result in “best-in-class” performance

SCOR Overview

1

A Process Reference Model Contains:
• • • • • Standard descriptions of management processes Aframework of relationships among the standard processes Standard metrics to measure process performance Management practices that produce best-in-class performance Standard alignment to features and functionality

Once a Complex Management Process is Captured in Standard Process Reference Model Form, It can Be:
• • • • Implemented purposefully to achieve competitive advantage Describedunambiguously and communicated Measured, managed, and controlled Tuned and re-tuned to a specific purpose

A Process Reference Model Becomes a Powerful Tool in the Hands of Management

2

SCOR Overview

Model Scope and Structure
TWO
Section

The Boundaries of Any Model Must Be Carefully Defined
“From your supplier’s supplier to your customer’s customer” SCOR spans:

• All customer...