Nescafe

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Name: Gonzalo Gutiérrez del arroyo abad

Address: 132 st. George, Bristol

First conversation:

C: good morning.

Me: good morning. Can i help you?

C: yes please. Haveyou got the Deff Lindsay new book?

Me: yes, we have. It’s behind the counter. Here it is.

C: how much is it?

Me: 19.98 pounds but we can give you a 10% discount

C: Oh great, i’ll take it.Me: good. It’s a book really interesting. How are you paying?

C: by cash, here you are.

Me: ok, thanks. Your change and your book. Have a nice day.

C: thank you, goodbye.

Secondconversation:

C: good morning.

Me: good morning. Can i help you?

C: yes, please. Have you got students book?

Me: which editorial?

C: Pearson-lougman.

Me: no we haven’t, but i can order it foryou.

C: fine thanks.

Me: right…can i take some details then. What’s your name?

C: Dale… Dina Dale.

Me: Dina Dale. Ok. And your address?

C: 54 Clay hill.

Me: in Bristol right?

C:yes.

Me: have you got a telephone number?

C: yes. My number is 915321.

Me: 915321. Good. It’s 125 pounds. Now, how much deposit Would you like topay?

C: 50 pounds?

Me: yes, that’s fine.

C: here it is.

Me: thank you. Come back the next week. Have a nice day.

C: thanks goodbye.

Customer order:

Name: Dina Dale Date: 11.2.93Address: 54 Clay hill, Bristol.
Tel: 915321.

Item: students book Pearson-lougman.
Price: 125 pounds. Deposit: 50 pounds.

Timetable
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|09:00am-13:30pm 09:00am-13:30pm 09:00am-13:30pm closed 09:00am-13:30pm|

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