Nunca Pense

GLOBAL AFFILIATE NETWORK

To ensure that our clients are given the quality service that they expect from Hy’s we ask that you take a moment to
read and sign the following agreement and return the following forms.
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Application filled out in full
Signed Agreement
Copy of your company W-9 form
Certificate of Insurance (with Hy’s named as additional insured)
Copy of yourworkers compensation insurance
Completed rate schedule including all airport fees and any affiliate discounts

We look forward to hearing from you and working together in the future.

Sincerely,

Matt Levine
Executive VP

HY’S LIMOUSINE WORLDWIDE l 480 Island Lane West Haven, CT 06516 l 980 Stanley St. New Britain, CT 06051
Toll Free: 800.255.5466 l Tel: 203.934.6331 l Fax: 203.934.9083 lwww.HysLimo.com l info@hyslimo.com

Hy’s Contact Information
Hy’s Limousine Worldwide
480 Island Lane
West Haven, CT 06516
T: (800) 255.5466
T: (203) 934.6331
F: (203) 934.9083
www.HysLimo.com
Affiliate Relations: Matt Levine
Operations: Joe Landry
Reservations: Michelle Hollembaek
Accounting: Diane D’Andrea
Reservation Email: reservations@hyslimo.com
Billing Email:billing@hyslimo.com
Our reservation office hours are 8:30 AM to 5:30 PM.
Our dispatch office is open 24/7.

HY’S LIMOUSINE WORLDWIDE l 480 Island Lane West Haven, CT 06516 l 980 Stanley St. New Britain, CT 06051
Toll Free: 800.255.5466 l Tel: 203.934.6331 l Fax: 203.934.9083 l www.HysLimo.com l info@hyslimo.com

Affiliate Agreement
I.

Vehicle requirements
As insurance policies change or expirerenewed policies must be sent to Hy’s
Vehicles must be black, 3 years old or younger, fully fueled before each trip, and in good
working/mechanical condition.
 All vehicles should be sparkling clean, interior and exterior, tires, and windows.
 Affiliate vehicles must have appropriate licensing to be on the road.
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II. Chauffeur Requirements
Chauffeurs must have appropriate licenses tooperate a vehicle.
Chauffeurs must all be clean shaven, dressed in a black or dark blue suit and tie, white shirt, dark shoes,
and must always act professional.
 All chauffeurs must speak clear English.
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III. Service Standards
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Chauffeurs are required to use a Hy’s sign (will be emailed to you) for all airport pickups.
Only hand out Hy’s businesscards, brochures, etc. and always represent Hy’s.
Always arrive 15 minutes early for all pickups.
Assist with any luggage and open and hold all doors.
Chauffeurs must know directions and never ask the client where to go. All routes should be pre-planned
and GPS/maps should be ready prior to all pick ups and/or drop offs.
Chauffeurs must all be equipped with a cellular phone and reachable by Hy’sat all times.
Any additional stops or change in itinerary should be communicated to Hy’s so that we can give
authorization.
Always check traffic reports and plan for any delays upon pick up. If a chauffeur is going to be late please
our dispatcher must be notified immediately.
If you cannot locate our client please notify our dispatcher immediately so that we can decide whether or
not torelease the vehicle.
Affiliate chauffeurs should only engage in casual conversation and may not solicit business from Hy’s
Limousine clients. Respect client’s privacy & keep all conversations confidential.
Affiliate chauffeurs should never ask a client for a gratuity or request payment. Hy’s is responsible for all
payments to affiliates.

HY’S LIMOUSINE WORLDWIDE l 480 Island Lane West Haven, CT06516 l 980 Stanley St. New Britain, CT 06051
Toll Free: 800.255.5466 l Tel: 203.934.6331 l Fax: 203.934.9083 l www.HysLimo.com l info@hyslimo.com

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Never stop for gas or any other reason, unless asked by client.
Never smoke in the car or transfer the smell into the car before pickup.
Never take personal calls while any client is in the vehicle.
Never argue or disagree...