Productividad Y Calidad

LEAN: Is finding and eliminating all non value wastes in order to create flow in every possible way.
Objective: Minimize wastes and improve competitive performance.
Principles:
* Customerfirst: What creates value to the customer.
* Process value: Identify value across the VSM (materials, information, money)
* Keep on moving: Eliminate a step which doesn’t add value.
* Customerpull: Only make and deliver what customer orders.
* Continual improving: Strive for perfection.
Benefits:
* Hard: Time reduction, more growth, more efficiency, WIP inventory reduction,improve customer satisfaction, supplier performance, decrease total cost of quality.
* Soft: Flexibility, alignment, increase employee morale, employee participation.
Tools: 5s, VSM, Kaizen, Kanban,JIT, TPM.
SIX SIGMA:
* A system of management to achieve top performance applied to benefits to the business.
* A measure to define capability of any process.
* A Goal for improvementthat reaches perfection.
Principles:
* Customer centricity:
* Financial results: No project is value unless it adds value to the shareholder.
* Management engagement: All employees anddirectives should be involved.
* Resource commitment: Only 1-3% of the organization is involved, it should be more.
* Execution infrastructure: Black, green belt are ways to integrate SS tothe organization.
Tools: Ishikawa diagram, pareto diagrams, 5 whys, dispersion diagram, ANOVA.
LEAN SIX SIGMA: Combining six sigma quality with lean manufacturing speed.
Principle: the activitiesthat cause quality issues and take too much time, it offers a great opportunity for improvement.

7 wastes
Waste: It is over and above to what is required to produce, what customer doesn’t need it orit will not pay for it. (Japanese = MUDA)
1. Overproduction: Process more from what it is required. (ex. Create more because we will lose some across the process – It can be eliminated with...