Quality Of Work Life

CHAPTER – I
1.1 INTRODUCTION
The project was undergone in CLASSIC MOULDS & DIES LIMITED for a period of two months. Theoretical knowledge is insufficient to cope up with the modern functioning of the companies. So in order to gain practical knowledge, the project was done at CLASSIC MOULDS & DIES LIMITED on the topic “A STUDY ON QUALITY OF WORK LIFE”.
Quality is generally definedas “Conformance to requirements”. Quality is “as fitness for purpose”. The concept of quality is not apply to all goods and services created by human beings, but also for workplace where the employees were employed.
Quality in the workplace comes from understanding and then fully meeting, the needs of all your internal and external customers, now and into the future and doing so withcontinual improvement in efficiency and effectiveness.
QWL refers to the favorableness or un – favorableness of a total job environment of the people. The basic purpose is to develop jobs and working conditions that are excellent for people as well as for the economic health of the organization. QWL provides a more humanized work environment. It attempts to serve the higher – order needs ofworkers as well as their more basic needs. It seeks to employ the higher skills of workers and to provide an environment that encourages improving their skills.
Q - Quest for excellence
U - Understanding
A - Action
L - Leadership
I - Involvement of the people
T - Team spirit
Y - Yardstick to measure progress
The above said are veryessential things to improve the work life of employees in the organization.
1.2 SIGNIFICANCE OF THE STUDY:
Quality of work life covers various aspects under the general umbrella of supportive organizational behavior. Thus, the QWL should be broad in its scope. It must be evaluate the attitude of the employees towards the personnel policies. The research will be helpful in understanding thecurrent position of the respective company. And provide some strategies to extent the employees satisfaction with little modification which is based on the internal facilities of the company.
This research can be further used to evaluate the facilities provided by the management towards the employees. This study also helps in manipulating the basic exception of the employees.
1.3 OBJECTIVES OFTHE STUDY:
• To study the quality of work life of (QWL) employees in CLASSIC MOULDS & DIES LTD
• To find out how quality of work life leads to high satisfaction
• To know the existing working conditions, Industrial Health and safety help to improve the quality of work life.
• To study the workers participation in CLASSIC MOULDS & DIES Ltd
• To examine how the training anddevelopment programmes helps to improve the quality of work life.
• To know how the various welfare activities and other benefits helps to bring a better quality of work life.

1.4 LIMITATIONS OF THE STUDY
❖ Converting qualitative data into quantitative data may often lead to inaccurate results.
❖ The respondents may not have expressed them strong negative feelings about thepolicies, which results in the error of central tendency.
❖ Few respondents were reluctant while answering the questions.
1.5 REVIEW OF LITERATURE
1.5a THEORETICAL REVIEW:
DEFINITION
Quality of work life means “the degree top which members of a work organization are able to satisfy important personal needs through their experience in the organization”
QWL could be definedas “the Quality of the relationship between the man and task.
MEANING
Quality of work life has gained deserved prominence in the Organizational Behavior as an indicator of the overall of human experience in the work place. It expresses a special way of thinking about people their work, and the organizational in which careers are fulfilled.
QWL refers to the relationship between a...