Recursos humanos

GERENCIA DE RECURSOS HUMANOS ADMINISTRACIÓN DE RECURSOS HUMANOS 3°A MERCADOTECNIA T/N INDICE

INTRODUCCIÓN−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 1

ORGANIGRAMA−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 2 ANÁLISIS DE PUESTO Gerente de Recursos Humanos−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 3 Secretaria del Gerente deRecursos Humanos−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 6 Jefe de Reclutamiento y Selección−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 8 Jefe de Contratación−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−10 Jefe de Capacitación−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−12 Jefe deNóminas−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−14 Jefe de Higiene y Seguridad−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−16

Investigación−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− Auxiliar de Nóminas−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−19 POLÍTICAS DE RECURSOS HUMANOS −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 20 PAPELERÍA Y FORMATOS Papelería y formatos−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 21

Rol depago−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 23 1

Cambios de Personal−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 24 Solicitud de Préstamo−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 25 MANUAL DE BIENVENIDA Y POLÍTICAS

Bienvenida−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 26

Historia −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 27 Políticas del personal−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 29

Misión −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 30

Valores −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 31

Visión −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 32 FUNCIONES GENERALES Función de la Gerencia de Recursos Humanos−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 33 HIGIENE Y SEGURIDAD Reglamento de Higiene y Seguridad−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 35 INTERRELACIONES DEPARTAMENTALES Gerencia de Recursos humanos y otras áreas −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 36 INTRODUCCIÓN La realidad indiscutible de participar en un mercado cada vez más competitivo, dentro de un entorno mundial, obliga a las empresas a plantearse la necesidad de mejorar en sus estrategias de producción, costos, administración yespecialmente en CALIDAD. Sin embargo la CALIDAD se debe de conseguir por medio de la incorporación a la Empresa de las personas mejor capacitadas, más responsables y más comprometidas con los objetivos de una organización. Nuestra empresa ha tenido un auge importante en los últimos dos años, lo que se ha logrado a través de un 2

agresivo plan de mercadotecnia, una estrategia de costos adecuada yuna calidad de producto aceptable para los estándares del País. Ahora bien hasta el día de hoy la Dirección General de la Empresa se ha encargado de contratar de manera directa al personal que labora, lo que provoca un deficiente seguimiento del desempeño del personal y de la investigación de los antecedentes de los nuevos aspirantes a algún puesto dentro de la misma. Los Gerentes de las diferentesáreas han hecho una labor invaluable al estar pendientes de una manera parcial del desempeño de las personas bajo su cargo, lo que les quita tiempo de sus laborales primordiales dentro de cada área. Es por estas razones que se propone la creación de la GERENCIA DE RECURSOS HUMANOS para iniciar un proceso de reorganización del personal que labora en la Organización, con el fin claro de mejorar laCalidad, los costos, los procesos y avanzar a un nivel nuevo dentro...