Rock Shox

11 Technical Manual

SRAM LLC WARRANTY
SRAM warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the bicycle or the SRAM component was purchased. Original proof of purchase isrequired. This warranty statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state (USA), from province to province (Canada), and from country to country elsewhere in the world. To the extent that this warranty statement is inconsistent with the local law, this warranty shall be deemed modified to be consistent with such law, under such locallaw, certain disclaimers and limitations of this warranty statement may apply to the customer. For example, some states in the United States of America, as well as some governments outside of the United States (including provinces in Canada) may: a. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer (e.g. United Kingdom). b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations. To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall SRAM or its third-party suppliers be liable for direct, indirect, special, incidental, or consequential damages. · This warranty does not apply to products that have beenincorrectly installed and/or adjusted according to the respective SRAM technical installation manual. The SRAM installation manuals can be found online at www.sram.com, www.rockshox.com, www.avidbike.com, www. truvativ.com, or www.zipp.com. · This warranty does not apply when the product has been modified. · This warranty does not apply when the serial number or production code has been deliberatelyaltered, defaced or removed. · This warranty does not apply to damage to the product caused by a crash, impact, abuse of the product, non-compliance with manufacturer’s specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design. · This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a resultof normal use, failure to service according to SRAM recommendations and/or riding or installation in conditions or applications other than recommended. Wear and tear parts are identified as: Dust seals/Bushings/Air sealing o-rings/Glide rings/Rubber moving parts/Foam rings/Rear shock mounting hardware and main seals/Stripped threads and bolts (aluminum,titanium, magnesium or steel)/ Upper tubes(stanchions)/Brake sleeves/Brake pads/Chains/Sprockets/Cassettes/Shifter and brake cables (inner and outer)/Handlebar grips/Shifter grips/Jockey wheels/Disc brake rotors/Wheel braking surfaces/Bottom out pads/Bearings/Bearing Races/Pawls/Transmission gears/Spokes/Free hubs/ Aero bar pads/Corrosion/Tools · This warranty shall not cover damages caused by the use of parts of different manufacturers. ·This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/ or authorized by SRAM for use with SRAM components. · This warranty shall not cover damages resulting from commercial (rental) use.

ROCKSHOX SUSPENSION SERVICE
We recommend that you have your RockShox suspension serviced by a qualified bicycle mechanic. Servicing RockShox suspension requiresknowledge of suspension components as well as the special tools and fluids used for service. Used suspension fluid should be recycled or disposed of in accordance to local and federal regulations. NEVER pour suspension fluid down a sewage or drainage system or into the ground or a body of water.

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