Sistemas diarios de las operaciones de la oficina:
Daily Office Operations Systems:
• Answering the telephone and 800 line system.
• Receiving and opening the mail.
•Purchasing and maintaining office supplies and equipment.
• Faxing an e-mailing.
• Dealing with incoming/outgoing delivery needs.
• Backing up and archiving data.
Product DevelopmentSystems:
• Developing product and protecting it legally.
• Developing packaging and collateral material (e.g., Catalogs, etc).
• Developing manufacturing method and process.
•Developing manufacturing costing and bidding process.
Manufacturing and Inventory Systems:
• Selecting vendors.
• Determining product or service warranties offered.
• Establishingproduct or service pricing (retail and wholesale).
• Establishing reorder process for inventory production.
• Receiving and storing product as inventory.
• Recording physical inventory withaccounting records.
Order Processing Systems:
• Taking orders and recording the orders-by mail, fax, phone, or online.
• Fulfilling and packaging the orders.
• Sending the orders.Billing and Accounts Receivable Systems:
• Billing customers for the orders.
• Receiving payments for the orders and crediting customers for payment (whether cash, check, or creditcard).
• Starting the collection process for delinquent receivables.
Customer Service Systems:
• Returns procedure for inventory receiving and customer payment return.
• Responding tocustomer complaints.
• Replacing defective product or performing other warranty service.
Accounts Payable Systems:
• Purchasing procedures and approvals required.
• Payment processfor supplies and inventory.
• Petty cash.
Marketing Systems:
• Creating an overall marketing plan.
• Designing and producing promotional materials.
• Developing general leads...
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