Sociales
Brooklyn, NY 11235
Cell: (646) 361-1530
Alexlara53@Hotmail.com
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WORK EXPERIENCE:
Front Desk Agent/Night Auditor
04/09 – 11/10 Eurostars Wall Street Hotel, New York, New York
Greet and welcome guests upon arrival
Check inguests using Visual One hotel operating system; includes assigning rooms, issuing room keys, accommodating
any special requests from guests
Answer all guest inquiries andresolve guest complaints through phone, email or in person
Enter reservations and manage booking of rooms
Maintain and update record of guests’ arrivals, length of stay, anddeparture
Settle bill expenses efficiently and accurately for guests who are checking out
Balance and audit for accuracy to all reports relevant to daily revenues Prepare and complete hotel-operating reports using Visual One Operating system.
Transmit credit card batches.
Complete and transmit daily management and accounting reports and supportingdocuments
Send revenue to corporate offices in Spain, all supervising managers and accounting department
Communicate with morning shift employees about issues that occurredduring night shift
Paralegal/Legal Aide
04/06 – 04/09 Fazio, Rynsky & Associates, LLP, Syosset, New York
Prepared summons, complaints, legal backs and arbitration packets forsupervising attorney
Responsible for any discrepancies pertaining to files worked; includes making and receiving phone calls to the adversary
and handling requestsmade by adversary
Opened legal files and maintained records of clients
Entered data in Collection System updating status and location of files worked on...
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