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IBM Software
Tivoli

IBM Maximo technology
for business and IT agility
IBM asset and service management solutions

March 2010

2

IBM Maximo technology for business and IT agility

Contents
2 Executive summary
3 Introduction
4 Maximo technology foundation
5 User interface

Executive summary
In today’s fast-paced business environment fueled by rapid
technologicaladvancement, leading enterprises realize that in
order to retain a competitive edge and operational excellence,
they must not only have adaptable business processes, they
must have an agile IT infrastructure with the right mix of
business and operations applications to support their changing
business landscape.

Maximo Application Designer
Multilanguage support
Personalization
6 Business processautomation
Maximo Escalations
Maximo Workflow
8 Security
10 Interoperability
Maximo Integration Framework
11 Summary
12 For more information
12 About Tivoli software from IBM

In selecting software solutions for the business, product features, adaptability and extensibility are some of the key factors
considered in the software evaluation. The technology behind
the product, itsarchitecture and its ability to adapt are equally
important components of the decision. Product agility in
terms of adaptable business processes and standards-based
technology that align with the company’s overall IT strategy is
crucial in ensuring successful product deployment and usage.
This white paper shows how the IBM Maximo® Asset
Management software solution is the leading asset and servicemanagement software in the marketplace, through its highly
flexible business components and technology architecture.
This Internet-optimized component architecture leverages key
Web concepts, standards and technologies, helping to ensure
optimum compatibility with today’s Web-based infrastructures. The Maximo software portfolio is a proven solution that
is widely deployed in large and smallcompanies, government
agencies and organizations today.

IBM Software

Leading enterprises seeking to maintain a competitive edge
and operational excellence must be able to react to business
and technology changes by having a flexible business model
and an agile IT environment. The demands of today’s
dynamic IT environment mandate having an adaptable,
robust, standards-based technologyfoundation supporting a
strategic business and operations application portfolio. This
adaptable technology foundation is crucial to business agility.
It is not enough to base purchasing decisions solely on a vendor’s product packaging or features when evaluating a software
solution. The technology behind the product, its architecture
and its ability to adapt are equally important componentsof
the decision. These components form the basis of a sound IT
infrastructure. Product agility, in terms of adaptable business
processes and standards-based technology that aligns with the
company’s overall IT strategy, is critical to successful product
deployment and usage.

Maximo software enables users to
leverage today’s best practices in asset and
service management on astandards-based
technology foundation.
Superior technologies and standards help manage IT’s total
cost of ownership (TCO) by providing seamless interoperability, manageability and performance. Furthermore, these
technologies and standards provide a choice among products
and vendors. They do not lock you into any single vendor
platform or application suite. Combining superior technology
values with anextensible collection of business values in asset

and service management, Maximo software enables users
to leverage today’s best practices in asset and service management without legacy or proprietary technology constraints or
limitations.
The Maximo software portfolio is the leading asset and
service management software in the marketplace. Based on key
technologies and standards, this...
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