Spa3102 Linksys

Voice Gateway with Router
Voice

User Guide
SPA3102

Model No.

Voice Gateway with Router

Copyright and Trademarks
Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and productnames are trademarks or registered trademarks of their respective holders. WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

How to Use this Guide
Your guide to the Voice Gateway with Router has been designed to make understanding networking with the Voice Gatewayeasier than ever. Look for the following items when reading this guide: This exclamation point means there is a caution or warning and is something that could damage your property or the Voice Gateway. This question mark provides you with a reminder about something you might need to do while using the Voice Gateway. This checkmark means there is a note of interest and is something you should payspecial attention to while using the Voice Gateway. In addition to these symbols, there are definitions for technical terms that are presented like this: word: definition. Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this: Figure 0-1: Sample Figure Description Figure numbers and descriptions can also be found in the “List of Figures”section.
SPA3102-UG-60613A DF

Voice Gateway with Router

Table of Contents
Chapter 1: Introduction
Welcome What’s in this Guide?

Voice Gateway with Router

1
1 2

Chapter 2: Networking Basics
An Introduction to Local Area Networks The Use of IP Addresses

5
5 5

Chapter 3: Getting to Know the Voice Gateway
The Back Panel The Front Panel

7
7 8

Chapter 4: GettingStarted
Before You Begin Connecting the Voice Gateway Configuring the Voice Gateway

9
9 9 11

Chapter 5: Using the Interactive Voice Response Menu
Overview Accessing the Interactive Voice Response Menu Using the Interactive Voice Response Menu Entering a Password Configuring the Settings for Your Internet Phone Service

13
13 13 14 19 20

Chapter 6: Using the Web-based Utility
OverviewHow to Access the Web-based Utility The Router Tab The Voice Tab

21
21 22 23 32

Voice Gateway with Router

Appendix A: Troubleshooting
Common Problems and Solutions Frequently Asked Questions

49
49 60

Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions Windows 2000 or XP Instructions For the Voice Gateway’s Web-based Utility65
65 66 66

Appendix C: Windows Help Appendix D: Glossary Appendix E: Specifications Appendix F: Warranty Information Appendix G: Regulatory Information Appendix H: Contact Information
Internet Telephony Service Provider (ITSP) Linksys

67 69 73 79 81 89
89 89

List of Figures
Figure 3-1: Back Panel Figure 3-2: Front Panel Figure 4-1: Connect to the Telephone Wall Jack Figure 4-2:Connect a Telephone Figure 4-3: Connect a PC Figure 4-4: Connect to the Modem Figure 4-5: Connect Power Figure 4-6: Login Screen Figure 4-7: Router - WAN Setup Screen Figure 4-8: MAC Clone Settings Figure 4-9: Static IP Settings Figure 4-10: PPPoE Settings Figure 6-1: Login Screen Figure 6-2: Router - Status Screen Figure 6-3: Router - WAN Setup Screen Figure 6-4: Static IP Settings Figure 6-5:PPPoE Settings Figure 6-6: Router - LAN Setup Screen Figure 6-7: Router - Application Screen Figure 6-8: Voice - Info Screen Figure 6-9: Line 1 Status Figure 6-10: PSTN Line Status Figure 6-11: Voice - System Screen 7 8 9 9 10 10 10 11 11 11 12 12 22 23 25 25 25 28 30 32 33 35 39

Voice Gateway with Router

Voice Gateway with Router

Figure 6-12: Voice - User 1 Screen Figure 6-13: Speed Dial...