The-Psychology-Of-Management-By-Lillian-Moller-Gilbreth

The Psychology of Management, by L. M. Gilbreth, Ph.D.

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Title: The Psychologyof Management The Function of the Mind in Determining, Teaching and Installing Methods of Least Waste Author: L. M. Gilbreth Release Date: July 10, 2005 [EBook #16256] Language: English Character set encoding: ISO-8859-1 *** START OF THIS PROJECT GUTENBERG EBOOK THE PSYCHOLOGY OF MANAGEMENT ***

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THE PSYCHOLOGY
OF

MANAGEMENT
THE MACMILLAN COMPANY
NEW YORK • BOSTON • CHICAGO • DALLAS ATLANTA • SAN FRANCISCO

MACMILLAN & CO., LIMITED
LONDON • BOMBAY • CALCUTTA MELBOURNE

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The Psychology of Management, by L. M. Gilbreth, Ph.D.

THE MACMILLAN CO. OF CANADA, LTD.
TORONTO

THE PSYCHOLOGY
OF

MANAGEMENT
The Function of the Mind in Determining, Teaching andInstalling Methods of Least Waste
BY

L.M. GILBRETH, PH.D. New York THE MACMILLAN COMPANY 1921
1914, BY THE MACMILLAN COMPANY Set up and electrotyped. Published March, 1914

TO MY FATHER AND MOTHER

CONTENTS
CHAPTER I

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The Psychology of Management, by L. M. Gilbreth, Ph.D.

DESCRIPTION AND GENERAL OUTLINE OF THE PSYCHOLOGY OF MANAGEMENT Definition of Psychology of Management —Importance of the Subject — Purpose of this Book — Definition of Management — The Three Types of Management — Possible Psychological Studies of Management — Plan of Psychological Study Here Used — Underlying Ideas or Divisions of Scientific Management — Outline of Method of Investigation — Conclusions to be Reached.

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CHAPTER II
INDIVIDUALITY Definition of Individuality — Place ofIndividuality in Psychology — Individuality Under Traditional Management — Individuality Under Transitory Management — Individuality Under Scientific Management — Selection of Workers — Separating Output — Recording Output Separately — Individual Tasks — Individual Instruction Cards — Individual Teaching — Individual Incentives — Individual Welfare — Summary: (a) Effect of Individuality upon Work; (b) Effectof Individuality upon Worker. 21

CHAPTER III
FUNCTIONALIZATION Definition of Functionalization — Psychological Use of Functionalization — Functionalization in Traditional Management — Functionalization Under Transitory Management — Functionalization Under Scientific Management — Separating the Planning From the Performing — Functionalized Foremanship — The Function of Order of Work and RouteClerk — The Function of Instruction Card Clerk — The Function of Time and Cost Clerk — The Function of Disciplinarian — The Function of Gang Boss — The Function of Speed Boss — The Function of Repair Boss — The Function of Inspector — Functionalizing the Worker — Functionalizing the Work Itself — Summary: (a) Effect of Functionalization upon the Work; (b) Effect of Functionalization upon theWorker. 52

CHAPTER IV

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The Psychology of Management, by L. M. Gilbreth, Ph.D.

MEASUREMENT Definition of Measurement — Importance of Measurement in Psychology — Relation of Measurement in Psychology to Measurement in Management — Importance of Measurement in Management — Measurement in Traditional Management — Measurement in Transitory Management — Measurement in Scientific Management —Qualifications of the Observer — Methods of Observation — Definitions of Motion Study and Time Study — Methods of Motion Study and Time Study — Summary: (a) Effect of Measurement on the Work; (b) Effect of Measurement on the Worker; (c) Future Results to be Expected; (d) First Step Toward Obtaining These Results.

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CHAPTER V
ANALYSIS AND SYNTHESIS Definition of Analysis — Definition of...