Trabajo

IT ESSENTIALS V. 4.1
Module 4
Basics of Preventive Maintenance and Troubleshooting

4.0 Introduction
1. What is preventive maintenance? Regular and systematic inspection
Cleaning andreplace of worn parts,
materials and systems
2. What is troubleshooting? A systematic approach to locating the cause
of a fault in a computer system
4.1 Explain the purpose of preventivemaintenance
3. Why should you do preventive
Reduced the probability of hardware or
software problems by systematically and
periodically checking hardware and software
to ensure proper operationmaintenance?
4. What should be done in hardware
1. Remove dust from fan intakes
2. Remove dust from power supply
3. Removed dust from inside
maintenance?
components
4. Cleanmouse and keyboard
5. Check and secure loose cables
5. What should you do when installing
Follow the policies of the organization
security updates, operating system
updates, and programupdates?
6. Why do many organizations not allow
To confirm that the update will not cause
problems with the operating system and
software
updates until extensive testing has been
done?
7.Why should you perform regular
To reduce potential hardware and software
problems
Reduce computer downtime
Reduce repair costs
maintenance routines?
8. What are the benefits ofpreventive
1. Increases data protection
2. Extends life of components
3. Increases equipment stability
4. Reduces repair costs
5. Reduces number of equipment
maintenance?
failures
4.2Identify the steps of the troubleshooting process
9. What are the steps in the troubleshooting
1. Identify the problem
2. Establish a theory of probable cause
3. Determine an exact cause4. Implement a solution
5. Verify solution and full system
process?
functionality
6. Document findings
4.2.1 Explain the purpose of data protection
10. What is data backup?
A copy...