Zappos

Zappos Consolidated Statement of Operations Q1 2009 vs Q1 2008 3/31/2009 Net revenues Cost of revenues Gross profit Operating expenses: Sales, marketing and fulfillment General and administrative Product development Total operating expenses Income from operations Interest and other income, net Interest (expense) benefit associated with preferred stock warrant Other interest expense Otherfinancing charges Income before (provision) benefit for income taxes (Provision) benefit for income taxes Net income from continuing operations Discontinued operations, net of tax Net income Key Ratios Gross Margin Operating Profit Margin Net Income % 143,866 94,537 49,329 34,818 5,202 5,747 45,767 3,562 72 -1281 -950 -123 1,280 -1013 267 -46 221 3/31/2008 132,708 84,248 48,460 32,930 6,127 6,288 45,3453,115 192 26 -1747 -158 1,428 12 1,440 -846 594 Deltas 08 v 07 $ 08 v 07 % 11,158 8.4% 10,289 12.2% 869 1,888 -925 -541 422 447 -120 -1,307 797 35 -148 -1,025 -1,173 800 -373 1.8% 5.7% -15.1% -8.6% 0.9% 14.3% -62.5% -5026.9% -45.6% -22.2% -10.4% -8541.7% -81.5% -94.6% -62.8%

34.3% 2.5% 0.2%

36.5% 2.3% 1.1%

-2.2% 0.1% -0.9%

-6.1% 5.5% -82.9%

Zappos Consolidated Statement ofOperations Deltas 12/31/2008 12/31/2007 Net revenues Cost of revenues Gross profit Operating expenses: Sales, marketing and fulfillment General and administrative Product development Total operating expenses Income from operations Interest and other income, net Interest benefit (expense) associated with preferred stock warrant Other interest expense Other financing charges Income before provision forincome taxes Provision for income taxes Net income from continuing operations Discontinued operations, net of tax Net income 635,011 411,650 223,361 153,285 23,041 25,262 201,588 21,773 559 9,670 (5,825) (832) 25,345 (5,208) 20,137 (9,365) 10,772 526,829 333,884 192,945 123,260 18,962 18,224 160,446 32,499 731 (10,825) (6,930) (335) 15,140 (10,288) 4,852 (3,084) 1,768 08 v 07 $ 108,182 77,766 30,41630,025 4,079 7,038 41,142 (10,726) (172) 20,495 1,105 (497) 10,205 5,080 15,285 (6,281) 9,004 08 v 07 % 20.5% 23.3% 15.8% 24.4% 21.5% 38.6% 25.6% -33.0% -23.5% -189.3% -15.9% 148.4% 67.4% -49.4% 315.0% 203.7% 509.3%

Key Metrics Gross Margin Operating Profit Margin EBTIDA Calculation Operating Profit Add Backs Depreciation & Amortization Stock based Compensation Interest & Financing Charges TaxesTotal Add Backs Estimated EBITDA EBITDA %

12/31/2008 12/31/2007 35.2% 3.4% 36.6% 6.2%

Deltas 08 v 07 $ 08 v 07 % -1.4% -4.0% -2.7% -44.4%

21,773

32,499

(10,726)

-33.0%

11,790 2,884 6,657 5,208 26,539 48,312 7.6%

9,970 1,997 7,265 10,288 29,520 62,019 11.8%

1,820 887 (608) (5,080) (2,981) (13,707)

18.3% 44.4% -8.4% -49.4% -10.1% -22.1%

Zappos Balance Sheet as of12/31/08 Deltas 08 v 07 $ 08 v 07 %

12/31/2008 Assets Current assets: Cash and cash equivalents Restricted cash Accounts receivable, net Inventory, net Deferred income taxes Prepaid expenses and other assets Total current assets Property and equipment, net Deferred income taxes Intangible assets, net Other assets, net Total assets Liabilities  and  stockholders’  equity Current liabilities:Accounts payable Accrued and other liabilities Deferred income taxes Accrued sales returns Current portion of loan obligations Current portion of capital lease obligations Revolving line of credit Total current liabilities Deferred rent Deferred income taxes Other long term liabilities Loan obligations, noncurrent Capital lease obligations, noncurrent Total liabilities Stockholders’  equity:Convertible preferred stock; $0.001 par value; 35,997 authorized, 29,248, and 29,285 issued and outstanding (aggregate  liquidation  preference—$181,466  and  $181,469) Common stock; $0.001 par value; 60,000 authorized, 15,916 and 14,260 issued and outstanding Additional paid-in capital Accumulated deficit Total  stockholders’  equity Total  liabilities  and  stockholders’  equity

12/31/2007

8,590...