Zvpavilion 6000

Maintenance and Service Guide
HP Pavilion zv6000 Notebook PC Compaq Presario R4000 Notebook PC
Document Part Number: 382519-002

July 2005

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebookdisassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Athlon, Sempron, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and ServiceGuide HP Pavilion zv6000 Notebook PC Compaq Presario R4000 Notebook PC Second Edition July 2005 First Edition April 2005 Document Part Number: 382519-002

Contents
1 Product Description
1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 Power Management. . . . . . . . .. . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24

2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Illustrated Parts Catalog
3.1 3.23.3 3.4 3.5 3.6 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–16 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–17 Sequential Part Number Listing . . .. . . . . . . . . . . . 3–19

4 Removal and Replacement Preliminaries
4.1 4.2 4.3 4.4 4.5 4.6 4.7 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service Considerations . . . . . . . . . . . . . . . . . . . . . . . Preventing Damage to Removable Drives . . . . . . . . Preventing Electrostatic Damage . . . . . . . . . . . . . . . Packaging and Transporting Precautions .. . . . . . . . Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . Grounding Equipment and Methods . . . . . . . . . . . . . 4–1 4–2 4–3 4–4 4–5 4–6 4–7
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Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . .. . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–11 5.7 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–145.8 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16 5.9 Volume Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23 5.10 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24 5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25 5.12 Mini PCI Communications Card. . . . . . . . . . . . . . 5–29 5.13 Internal...