Interpreter

RESUME
Reynaldo Ramón Martínez Esquivel
Address: Orión #216 Col. Cosmopolis Apodaca N.L.
Contact: HOME (81)1367-7719 CELL (044)811-082-5801 Email; ray818_mty@hotmail.com
DOB: JUNE/8/1987CUERRENT STATUS: MARRIED CITIZENSHIP: MEXICAN

ACADEMIC ACHIEVMENTS;
* ALVIN ELEMENTARY
* ALVIN JUNIOR HIGH
* ALVIN HIGH SCHOOL
* CENEVAL (PREPA 3) -HIGH SCHOOL COMPLETED
JOBEXPERIENCE;
1. BILINGUAL AGENT: assisting customers with the service and professionalism that they deserve which would include (SALES, CUSTOMER SERVICE, TECHNICAL SUPPORT and RETENTION).Thesewere rendered in an in/out-bound call scenario.
2. SUPERVISOR: over viewing the performance of the agents and making sure by any means necessary that the group which I was assigned is meeting andgenerating the expectations that the campaign requires.
3. ENGLISH TEACHER: educate and influence an English way of life by following the proper procedures that are introduced in a workbook thatbegins from primary levels such as 1,2,3 for pronunciation 4,5,6,7,8,9 for grammar and ending in 10,TOEFL and ADVANCED CONVERSATION.
4. INTERPRETER: assisting clients with with all of thepreviously mentioned knowledge, taking conference calls from BANK OF AMERICA, VERIZON WIRELESS, HEALTH AND HUMAN SERVICES, JPMC BANK, 311 OPERATORS, 911 OPERATORS and MANY MORE. All of this is accomplishedto send a DIRECT and ACCURATE MESSAGE.

CAMPAINGS FOR WHICH I HAVE WORKED FOR;
* SPRINT PCS(SALES & CUST SERVICE)
* ASSURANT (TECH SUPPORT,PANDA ANTI-VIRUS)
* QWEST WIRELESS(SALES& CUSTOMER SERVICE)
* DIRECT ENERGY(SALES by Kwh)
* QUICK LEARNING (SCHOOL)
* ACE-CANADA(HEALTH BENEFIT SALES)
* MONITRONICS(RETENTION)
* LANGUAGE LINE SERVICES(ENGLISH/SPANISHINTEPRETER)

OFFICE TOOLS;
PC, PHONE, FAX, PRINTER and SCANNER
COMPUTER HARDWEAR;
Windows NE, XP SP 1,2 VISTA,7

…I BASE MY INTRESTS IN A REALLY SIMPLE MANNER, MY STRONG AREA IS COLABORATING...