What is interaction design?

What is interaction design?

(C)Scott Adams

With information from the book and its complement web page/materials: Y. Rogers, J. Preece, H. Sharp. Interaction Design: Beyond Human Computer Interaction, 2nd edition. Wiley, 2007. ISBN-10: 0470018666

What is interaction anyway? What is an interface? discuss

Good and bad design
• What is wrong with the Apex remote? • Why is the DirecTVremote so much better designed?

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Peanut shaped to fit in hand
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Logical layout and colorcoded, distinctive buttons Easy to locate buttons

What to design
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Need to take into account:
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Who the users are What activities are being carried out Where the interaction is taking place

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Need to optimize the interactions users have with a product
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So that theymatch the users’ activities and needs

Understanding users’ needs
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Need to take into account what people are good and bad at Consider what might help people in the way they currently do things Think through what might provide quality user experiences Listen to what people want and get them involved Use tried and tested user-centered methods

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Activity
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How doesmaking a call differ when using a:
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Cell phone Public phone box?

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Consider the kinds of user, type of activity and context of use

What is interaction design?
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Designing interactive products to support the way people communicate and interact in their everyday and working lives
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Sharp, Rogers and Preece (2007)

• The design of spaces for human communication and interaction

Winograd (1997)

Goals of interaction design
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Develop usable products
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Usability means easy to learn, effective to use and provide an enjoyable experience

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Involve users in the design process User Centred Design (UCD)

Which kind of design?
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Number of other terms used emphasizing what is being designed, e.g.,
– user interface design, software design,user-centered design, product design, web design, user experience design (UX)

• Interaction design is the umbrella term covering all of these aspects
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fundamental to all disciplines, fields, and approaches concerned with researching and designing computer-based systems for people

HCI and interaction design

Watch the video Don Norman's Design and Emotions
How many academic/science fields areinvolved in interface design? Which science fields are involved in emotions and interaction design? How important are emotions on interaction design?

Relationship between ID, HCI and other fields
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Academic disciplines contributing to ID:
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Psychology Social Sciences Computing Sciences Engineering Ergonomics Informatics

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Relationship between ID, HCI and other fields
Design practices contributing to ID:
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Graphic design Product design Artist-design Industrial design Film industry

Working in multidisciplinary teams
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Many people from different backgrounds involved Different perspectives and ways of seeing and talking about things Benefits
– more ideas and designs generated

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• Disadvantages
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difficult to communicate andprogress forward the designs being create

How to improve communication among multidisciplinary teams? Discuss

Interaction design in business
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Increasing number of ID consultancies, examples of well known ones include:  Nielsen Norman Group: “help companies enter the age of the consumer, designing human-centered products and services”  Cooper: ”From research and product to goal-relateddesign”  Swim: “provides a wide range of design services, in each case targeted to address the product development needs at hand”  IDEO: “creates products, services and environments for companies pioneering new ways to provide value to their customers”

What do professionals do in the ID business?
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interaction designers - people involved in the design of all the interactive aspects of...