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Microsoft IT SP1 Deployment Case Study

Microsoft Corporation
Published: April 11, 2005
Authors: Trina Himmelman, Jaime Ondrusek
Editor: Katie Cumming

Abstract

This case study provides an inside look at how Microsoft Information Technology (Microsoft IT) deployed Microsoft® Windows Server™ 2003 Service Pack 1 (SP1) into the Microsoft global environment. This documentdescribes Microsoft IT's high-level processes for deploying SP1 and the best practices they learned as a result. Microsoft IT minimized the cost of the deployment by planning carefully, creating a ramped rollout schedule, and using an installation sequencer to deploy a standardized software package. IT professionals can use this case study to help plan their SP1 deployments.
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Contents

Microsoft IT SP1 Deployment Case Study 5
Overview 5
Microsoft IT Objectives 6
Microsoft IT Environment 6
Microsoft IT Methods 7
Microsoft IT Recommendations 8
SP1 Deployment Overview 9
How Microsoft IT Planned for Deployment 9
How Microsoft IT Tested SP1 18
HowMicrosoft IT Deployed SP1 20
How Microsoft IT Evaluated SP1 27
Recommendations for Your Organization 29
Large Organizations 29
Middle-sized Organizations 30
Small Businesses 30
Best Practices for SP1 31
General 31
Planning 31
Testing 33
Deployment 34
Security 35
Troubleshooting 35
General Installation Failures 36
SMS Installation Failures 36Application Compatibility Issues 37
Summary 37
Related Links 37
Microsoft IT SP1 Deployment Case Study

Overview

This case study provides an inside look at how the Microsoft Information Technology team (Microsoft IT) deployed Microsoft® Windows Server™ 2003 Service Pack 1 (SP1) into the Microsoft global environment. This document describes Microsoft IT's high-level processes for deploying SP1and the best practices they learned as a result. IT professionals, especially architects, can use this case study to help plan their SP1 deployments.

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This document does not cover Microsoft IT's deployment of SP1 to languages other than English.
Microsoft IT minimized the cost of the deployment by planning carefully, creating a ramped rollout schedule, and using an installation...