An Independent Comparison of SAP, Oracle and Microsoft Dynamics
Copyright 2011 Panorama Consulting Solutions. All rights reserved. No unauthorized reproduction without the author’s written consent. All references to this publication must cite Panorama Consulting Solutions as the author and include a link to the original report athttp://Panorama-Consulting.com/resource-center/.
Introduction and Summary
Panorama Consulting Solutions, an independent and vendor-neutral enterprise resource planning (ERP) consulting firm, developed the 2011 ERP Report: Clash of the Titans to compare the three Tier I “titans” of the ERP industry. Although past issues of the report have focused exclusively on SAP and Oracle, it has been newly expanded this year to include theMicrosoft family of ERP solutions. The report is based on surveys of more than 1800 respondents that have either selected or implemented ERP solutions over the last six years. The survey was open to all participants via our website at www.Panorama-Consulting.com. Panorama Consulting Solutions uses a number of quantitative analyses to compare leading ERP software vendors. The 2011 ERP Report: Clash of theTitans provides findings on detailed project factors such as implementation costs, durations, and payback periods summarized by vendor. Also included in this report are metrics regarding selection trends, satisfaction and benefits realization. SAP and Oracle, the two software giants in the ERP market, have competed with each other ever since Oracle vigorously expanded its share in the softwareapplications market two decades ago. Since then, both ERP vendors have demonstrated their ability to adapt to the dynamic economy and changing needs of customers. They are both Tier I vendors and have historically targeted large organizations but, in recent years, they have begun to attract an increasing number of small and mid-size companies via simplified deployment options and financialincentives. Microsoft Dynamics continues to be viable for a multitude of well-known customers of all sizes. The vendor also offers several solutions specifically targeted for different industries and their specializations. Although Microsoft has been traditionally focused on the smaller companies, it has the product offering acceptance and functionality necessary for mid-size companies as well. Success inthis market has catapulted Microsoft into the Tier I category, where it now competes against Oracle and SAP for market share.
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Brief History of the Big Three
Oracle was originally known for its database systems rather than its ERPsystems. The company expanded its share in the ERP market through organic growth and a number of high-profile acquisitions including JD Edwards, PeopleSoft, Siebel CRM and the like. Given this particular growth model, Oracle has become a configurable and flexible option and offers a best-of-breed option for its customers. Oracle has grown primarily through acquisition of best-of-breed point solutionsand has made considerable progress merging the JD Edwards Enterprise One functionality into Oracle EBS. Oracle EBS is comprised of over ten product lines, each of them with several modules that are licensed separately. Oracle’s other key ERP offerings include JD Edwards and PeopleSoft. JD Edwards supports the manufacturing industry especially well. It is an integrated applications suite ofcomprehensive ERP software that supports a wide variety of business processes with one common database. JD Edwards EnterpriseOne has an open platform, which provides for a broad support for different operating systems, databases, and middleware from Oracle and other vendors. PeopleSoft targets large organizations, especially in the public sector and financial services sector. PeopleSoft has eight...