Curriculum Vitae

Objective To find a position in which my skills serve a productive purpose and in a proactive way with people while striving for success. Education Bachelor of Science Degree in Graphic Design. (Diploma) The Art Institutes International Minnesota. - Minneapolis, Minnesota. 2003-2006 Bachelor of Science Degree in Graphic Design. (Unfinished) Universidad del Valle de México. - Ciudad Satélite, Estadode México, México. 1998-2000 Software Skills ADOBE Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver, Flash MICROSOFT OFFICE Word, Excel, Power Point iWORK Pages, Keynote Experience Bilingual Representative, West Contact Services Guadalajara, Jalisco 11/2011-03/2012 Answer USA inbound calls providing Sales & Customer Service in english. Avis & Budget Car Rental Booking reservation all overNorth and Central America. Bilingual Representative, Teleperformance Guadalajara, Jalisco 11/08-09/2011 Answer USA inbound calls making Sales and providing Technical Support & Customer Service in different Line of Business within the same Call Center. Tom Tom GPS Provided Technical Support helping customers to update their devices by giving them instructions on how to sync it to a computer as wellas fixing satellite signals. Priceline IS (Sales Department), helping customers to make reservation for Hotels, Car Rentals and Selling Vacation Packages (Hotel, Flight & Car rental) to all over the world. Reliant Energy (State of Texas) Provided Customer Service in the billing department by explaining how to understand their Electricity bill, giving them instructions on how to calculate theirKilowatt Consumption depending on their current plan and gave them advices on how to safe electricity in rush hours, receiving payments and making soft sells offering better and more affordable electricity plans. Comcast CHSI (Houston City) Provided Technical Support on High Speed Internet department by helping customers fix their service giving them instruction in how to reset their modem-router aswell as connecting printers to work in LAN network. Discover Acquisitions (Sales Department) Helped customers by filling up a Discover Credit Card Application over the phone and giving them instant results if they were accepted or not based on their credit history. Comcast California (Sales Department) Offered different cable, internet and phone service as a combo or individual service depending oncustomer needs. Graphic & Exhibit Designer, Skyline DID Guadalajara, Jalisco 06/2007-11/2008 In charge of designing stands in 3D and its graphics for trade shows. General Manager, El Condado Country Bar Guadalajara, Jalisco 05/2008-12/2008 In charge of staff’s organization and to assign duties as well as making sure of the client satisfaction, also created Identity Image & Advertising. GraphicDesigner, VICEversa Magazine Minneapolis, Minnesota 05/2003-06/2005 Assigned of the magazine design layout and other advertising articles. Designed logo and company image for advertised companies. Internship Graphic Designer, Skyline Displays Inc. Saint Paul, Minnesota 06/2006-04/2007 Internship as a Graphic Designer for Exhibit Designs projects and in charge of design layout for internal magazine.Freelance as Graphic Designer Created Identity Image & Advertisement. 06/2005-03/2007 (Mexico) WE adverise, design & print. / San Marcos (USA) Lorenzo Ovens / Big Tower Construction / Style Marketing / Aperture 24 / Local Hipster / Big Stone Mini Golf

JULIO CESAR CHAVERO CHAVEZ
(Resume) Marital Status Single Date of Birth August 9, 1980 Adress Paseo de los Barcinos 69, Fracc. Pinar de la Venta.Zapopan, Jal. 45220 Cell 333-956-6699 Home 3627-7002 e-mail chaveroc@yahoo.com About Me Created and Innovative. Enjoy working with people in very dynamic environments. Team worker and positive attitude based on tolerance towards my colleagues. Focused on surpassing customer expectations. Like sharing ideas in order to reach goals Travel Status Available Current Mexican Passport and American...