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DOCUMENT CUSTOMIZING CUSTOMER SERVICE























1 Organizational Structure 3

1.1 Configuration 3
1.1.1 Define, copy, delete, check plant 3
1.1.2 Assign Plant to Company Code 4
1.1.3 Assign Sales Organization to Company Code 4
1.3.4 Assign Distribution channel to Sales Organitation 4

2 Master Data. 5

2.1 Functionallocation 5
2.1.1 Definition 5
2.1.2 Define Category of Functional Location 5
2.2 Equipment 6
2.2.1 Definition 6
2.2.2 Define Category Type for Equipment 6

3 Customer Service 6

3.1 DIP PROFILE 6
3.1.1 Definition 6
3.2 Catalog Profile 9
3.2.1 Definition 9
3.3 Insert region. 12

4 Sales Customizing for Customer Service 13

4.1 Pricing 13
4.1.1Define Condition Types 13
4.1.2 Define and assign Pricing procedures 14
4.1.3 Define Accounting indicators 15
4.2 Sales Documents 16
4.2.1 Define Sales Documents Types 16
4.2.2 Assign item categories. 17


Organizational Structure



1 Configuration


Next, we will describe all the customizing points that are going away to treat under this point of the document andthat is related in organizational structure of logistic in CS R/3.

Definition

➢ Define, copy, delete, check plant
➢ Define location




Assignment

➢ Assign plant to Company Code
➢ Assign Warehouse number to plant/storage location
➢ Assign sales organitation to company code
➢ Assign distribution channel to sales organization.
➢ Assign division to salesorganization





1 Define, copy, delete, check plant


|( |IMG(Enterprise Structure(Definition(Logistics General( Define, copy, delete, check plant |
|( |Attention!. We can accede to the same screen that appears in the previous graph, just by typing directly in the |
| |command field the SAP transactioncode SPRO. |

|Plant |Name 1 |Name 2 |
|CB11 |Decatur |Base Plant |
|MTWC|Manitowoc |Manitowoc Plant |



1.1.2 Define store location
|( |IMG(Enterprise Structure(Definition(Logistics General( Define, copy, delete, check plant |
|( |Attention!. We can accede to the same screen that appears in the previous graph, just by typingdirectly in the |
| |command field the SAP transaction code SPRO. |

|Plant |Store Location |Store Location Description |
|MTWC |FG01|Finished Goods |
|MTWC |PR00 |Semi Finished |
|MTWC |PSOO |Main Store |


1.1.3 Organization Sales



2 Assign Plant to CompanyCode


Prerequirements for the configuration

It’s necessary that company codes have been alrady created.

|( |IMG(Enterprise Structure(Assignment(Logistics General( Assign Plant to Company Code |
|( |Attention!. We can accede to the same screen that appears in the previous graph, just by typing directly in the |
|...