Salmo

Prepared for Microsoft Corporation September 19, 2008

Total Economic Impact Of SQL Server 2008 Upgrade
Project Director: Jonathan Lipsitz Contributor: Lauren Hughes

TM

Total Economic Impact

TM

Of Microsoft SQL Server 2008 Upgrade

TABLE OF CONTENTS
Executive Summary............................................................................................................................... 3 Purpose .............................................................................................................................................. 3 Methodology....................................................................................................................................... 3 Approach............................................................................................................................................ 4 Key Findings ...................................................................................................................................... 4 Disclosures ......................................................................................................................................... 5 Microsoft’s SQL Server2008: Overview................................................................................................ 6 Analysis ................................................................................................................................................... 7 Interview Highlights: Healthcare System ..........................................................................................7 TEI Framework .................................................................................................................................. 8 Costs ................................................................................................................................................ 10Benefits............................................................................................................................................. 14 Risk ................................................................................................................................................... 20 Flexibility ........................................................................................................................................... 22 TEI Framework:Summary............................................................................................................... 22 Study Conclusions ................................................................................................................................ 24 Appendix A: Total Economic Impact Overview ................................................................................... 26 Appendix B:Glossary ........................................................................................................................... 27

© 2008, Forrester Research, Inc. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. Forresterclients may make one attributed copy or slide of each figure contained herein. Additional reproduction is strictly prohibited. For additional reproduction rights and usage information, go to www.forrester.com. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

-2-

Total Economic Impact

TM

Of Microsoft SQL Server 2008Upgrade

Executive Summary
In August 2008, Microsoft Corporation commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises might realize by upgrading from SQL Server 2000 or 2005 to SQL Server 2008. SQL Server 2008 offers many features that improve the performance, administration, integration, security and availability of SQL...