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Troubleshooting Guide

This troubleshooting guide will provide you with information about Star Wars®: EPISODE I Racer™. You will find solutions to common problems that were encountered while running the game and DirectX in the Windows 95/98 Operating Systems.

Table Of Contents

1. General Information

2. General Troubleshooting

3. Installation

4. Performance5. DirectX Setup

6. Video Issues

7. Sound Issues

8. CD-ROM Drive Issues

9. Controller Device Issues

10. Multiplayer Issues

11. How to Contact LucasArts LLC

12. Web Sites

-1- General Information

Supported Operating Systems
To be able to run Racer, you must have Windows 95 or 98 as your operating system and your computerhardware must be 100% DirectX 6.1 compatible. MS-DOS, Windows 3.1x, Windows NT 3.x, Windows NT 4.0 and OS/2 are not supported. For more information on DirectX, see Section 5 of this Troubleshooting Guide.

Minimum Requirements
Computer: 100% Windows 95/98 DirectX compatible computer required.

CPU: Pentium class 166 MHz or faster CPU required. 200 MHz or faster
recommended.

Memory: 32 MBRAM required. 64 MB or higher recommended.

Graphics Card: 4MB PCI or AGP Direct3D compatible graphics accelerator card required.

CD-ROM: Quad speed IDE or SCSI CD-ROM drive required.

Sound Card: 100% Windows 95/98 DirectX compatible 16-bit sound card required.

Input Device: 100% Windows 95/98 compatible Mouse, Keyboard or Joystick required.
Optional support for most DirectInputcompatible Force Feedback devices.

DirectX: Microsoft DirectX 6.1 is included on this CD and must be installed to play
Racer. Please refer to Installation and DirectX Setup in this Trouble-
shooting Guide for more information about DirectX.

NOTE: Your system may require the "latest" Windows 95/98 drivers for your
particular hardware.

Installation: Installation requires 188 MB free harddrive space. It is recommended that
you have an additional 150 MB of free space available for the Windows swap
file.

Optional Support
Force feedback controllers supported such as steering wheels and joysticks.
3D sound support using Aureal A3D™ 2.0 and Microsoft DirectSound 3D™.

Multiplayer Support
Local Area Network Play: Supports up to 8 players via IPX Local Area Network.

-2-General Troubleshooting

Racer was designed to run under Windows 95/98 with DirectX 6.1. If the game unexpectedly freezes up, returns you to your desktop, or if you experience any other severe problems, you should try to properly shut down Windows and reboot your computer. (As a rule, you should never turn off your computer while the hard drive is active). This will help to prevent possibleproblems related to the error that you have experienced. It is especially important to reboot your computer before trying any of the troubleshooting tips included in this guide or before attempting to restart the game. NOTE: If your computer reboots into Safe Mode, go to Shut Down and choose Restart the Computer. This will put you back into Windows’ normal operation mode.

Why Can’t I Get the Game'sLauncher to Respond?
· Your CD-ROM drive may have stopped responding.
· There may be a hardware conflict in your system.
· Your CD may be scratched or dirty.
Please consult CD-ROM Drive Issues (Section 8) in this Troubleshooting Guide for more information.

I Can't Launch the Game. What Do I Do Now?
· Check DirectX Setup (Section 5) in this Troubleshooting Guide to find out how to see if yourcomputer hardware is DirectX 6.1 compatible.
· Check to see if your Windows desktop color palette is set to 16-bit color. On some video cards, other desktop color palette cause problems in Racer. Please consult Video Issues (Section 6) for more information.
· Check to see how much room is available on your hard drive to make sure that you have enough free space for Racer to run. It is...