8D Form

Tracking Number: |Customer Number: |Response Due Date: |





Status | |
|Problem Solving Worksheet | |
|Step |0 |1 |2|
|0 |Prepare for Problem Solving - Does the problem warrant/require |Is an Emergency Response Action Needed? |
| |an 8D? If so comment why and proceed. |(If needed document actions in Action Item Table) |
| || |
|1 |Team Assembled - Establish a small group of people with the |Team Goals: |
| |process/product knowledge, allocated time, authority and skill ||
| |in the required technical disciplines to solve the problem and | |
| |implement corrective actions. |Team Objectives: |
|Department |Name (Team Leader First)|Skills |Responsibility |
| | | | |
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|2A |Problem Description - Provides the starting point for solving the |Sketch of Problem|
| |problem or nonconformance issue. | |
| |Need to have “correct” problem description to identify causes. Need | |
| |touse terms that are understood by all. | |
|Who |Who is affected by the problem? |Who is not affected by the problem? |
| | ||
| |Who first observed the problem? (internal/external) |Who did not find the problem? |
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|...