El Amor

DIALOGUE
A) RESERVATION BY PHONE:
RING, RING,RING…….
Marcela: Good morning palms resort’s hotel, I am Isabel Sandoval, so, how am I speaking with? and how can I help you?
Juliana: Good morning ms I am , I would book a room.
Marcela: Of course!!! How many people are going to visit us?
Juliana: just me
Marcela: we can offer you: a single room or double room
Juliana: I´m going to booking adouble room.
Marcela: what type of bed do you want? Queen or king size?
Juliana: king size please
Marcela: when do I the book?
Juliana: on august 17th
Marcela: How many days do you stay?
Juliana: I am stay 3 days.
Marcela: the booking is ready .
Juliana: ok
Marcela: tell me your names and last names.
Juliana: Juliana……… (tu nombre completo)
Marcela: what is your phone number?
Juliana: 3183245544Marcela: what is your E-mail?
Juliana: david11@hotmail.com
Marcela: where do you come from?
Juliana: I’m from Barranquilla
Marcela: Do you have to deposit the 50% of booking
Juliana: How much the booking cost
Marcela: the booking have a cost $300.000. so, you would pay the 50%
Juliana: O.K where do I do deposit?
Marcela: In bancolombia; in the count number 55561-111-06
Juliana: Thank you verymuch.
Marcela: your welcome, we will be waiting for you.
B) CHECK IN PROCESS
17TH AUGUST 10 a.m.
Marcela: Good morning welcome to the palms resort’s hotel . How can I help you?
Juliana: good morning. Excuse me I have a booking
Marcela: O.K. what is the booking name ?
Juliana: to Juliana………
Marcela: please Mr. firm here
Juliana: O.K
Marcela: the bell boy going to accompany your room
Juliana:thank you
C) DURING THE COUPLE STAY

* Juliana: Hello
Marcela: Hello, good afternoon; how can I help you ?
Juliana: Yes, I don’t know where is the pool?
Marcela: the pool is in front of breakfast area.
Juliana: ohh!!! Thank you
Marcela: Mr.we can offer you in the pool service a kit and pub services
Juliana: really!!!
Marcela: yes, this kit is conforme of a towel, a cap pool and an sunprotector .
Juliana: that is great thank you so much
Marcela: your welcome
* Juliana: good nights Ms.
Marcela: Good night
Juliana: I want to know . when is the tourism walk?
Marcela: the tourism walk is tomorrow at 10 in the morning
Juliana: and what places we going to visit?
Marcela: the san Jorge Botanical Garden,later the “Cañon del Combeima” and then the “Comfatolima club lakes”
Juliana: that isinteresting thank you, So can you wake up call service tomorrow at 7 a.m?
Marcela: of course
CHECK OUT!!!
Juliana: ms. I’m going to give the room
Marcela: ok Mr. …….. I’m goin to checking room
Juliana: ok
Marcela: do you like stay in our hotel?
Juliana: yes, very much
Marcela: that is wonderful; Mr. every thing in here is in order so, please give me the kye
Juliana: ahi tu me das una llavepuede ser una tarjeta vale
Marcela: thank you, now come with me to firm the bill please
Juliana: ok (ahi hacemos la mague de que tu estas firmando un papel vale Juliana)
Juliana: how much am i pay?
Marcela: is $700.000
Juliana: ahi me das la plata
Marcela: thank you for you visit I hope you come back again
Juliana: of course I back thank you for you attension
Marcela. Is a pleaser have a nice dyMr.
Juliana: thank you

DIÁLOGO
 Queen o King size?
A) Reserva por teléfono:
RING, RING, ANILLO .......
Marcela: Hotel Palms Resort Buenos días, soy Isabel Sandoval, así que, ¿cómo puedo hablar con? y ¿en qué puedo ayudarle?
Juliana: Buenos días ms soy Juliana, me volvería a reservar una habitación.
Marcela: Por supuesto! ¿Cuántas personas nos van a visitar?
Juliana: just me
Marcela: podemosofrecerle: una habitación individual o doble
Juliana: me voy a reservar una habitación doble.
Marcela: ¿qué tipo de cama es lo que quieres? Queen o King size?
Juliana: king size por favor
Marcela: ¿Cuándo el libro?
Juliana: el 17 de agosto
Marcela: ¿Cuántos días te quedas?
Juliana: Yo soy estancia de 3 días.
Marcela: la reserva está listo.
Juliana: ok
Marcela: me dicen sus nombres y apellidos....