Iso Strategic Plan

ISO Strategic Plan 2011-2015

Solutions to Global Challenges

ISO the International Organization for Standardization

ISO has a membership of 163* national standards bodies from countries large and small, in­ dustrialized, developing and in transition, in all regions of the world. ISO’s portfolio of over 18 500* standards provides business, government and so­ ciety with practical tools forall three dimensions of sustainable development: economic, envi­ ronmental and social. ISO standards make a positive contribution to the world we live in. They facilitate trade, spread knowledge, disseminate inno­ vative advances in technology, and share good management and conformity assessment practices. ISO standards provide solutions and achieve benefits for almost all sectors of activity,includ­ ing agriculture, construction, mecha nical engineering, manu­ facturing, distribution, transport, medical devices, information and communication technol­ ogies, the environment, energy, quality management, conformity assessment and services.

ISO only develops standards for which there is a clear mar­ ket requirement. The work is carried out by experts in the subject drawn directly fromthe industrial, technical and busi­ ness sectors that have identi­ fied the need for the standard, and which subsequently put the standard to use. These experts may be joined by others with relevant knowledge, such as representatives of government agencies, testing laboratories, consumer associations and academia, and by international governmental and nongovern­ mental organizations. An ISOInternational Standard represents a global consensus on the state of the art in the subject of that standard.
* At the end of October 2010.

ISO Strategic Plan 2011-2015

2011-2015
Global Vision for ISO in 2015
To be the world’s leading provider of high quality, globally relevant International Standards through its members and stakeholders

ISO ’s Mission
ISO develops high quality voluntaryInternational Standards which facilitate international exchange of goods and services, support sustainable and equitable economic growth, promote innovation and protect health, safety and the environment. ISO develops its standards through an effective process which meets customer needs and :
G

S even Key Objec tives to Achieve the Vision

Ensures consensus amongst stakeholders and acrosscountries, through the national delegation principle

G

Is fully compliant with the core principles affirmed in the ISO Code of Ethics, that require the process to be open, transparent and impartial

G

Increasingly facilitates and supports the participation of developing countries

G

Produces coherent, effective, widely recognized and relevant standards.

ISO Strategic Plan 2011-20151
ISO deliverables meet customer needs
In each sector that ISO addresses, business, government, consumers and other stakeholders recognize and rely on ISO as the leading platform for the development and dissemination of globally relevant solutions.

1.4 Promote and encourage
the implementation of ISO standards to maximise benefit to standards users and learn from market experience tofurther improve the global relevance and uptake of ISO standards

Ac tions
1.1 Ensure that ISO deliverables
are solutions-oriented and create substantial value for standards users, meeting customer needs in terms of type of deliverable, quality of content, clarity, format and access

1.5 Develop a coherent, modular
system of management systems standards that support lean and cost-effectiveimplementation, based on the views of users

1.6 Ensure that ISO standards and
guides relating to conformity assessment practices are comprehensive, harmonized and suitable for all types of enterprises from all nations. A claim of conformity must result in a high level of user confidence.

1.2 Ensure that ISO is the
preferred international forum in which to meet standardization needs in...