Wiring Closet Specialization Detecting an Opportunity Opportunity Identification Questions By investigating opportunities in MAC’s (Moves/Adds/Changes), retro-fits and new build applications, you vastly increase your revenue potential. Generating a sales lead is as easy as observing your client’s IT environment and asking the right questions. When you are working with your clients, there areseveral questions you should ask of your customer’s wiring closet components: UPS Does your client have a UPS protecting their IT equipment? • As mentioned earlier, there is pressure to increase reliability of network equipment due to changes in IT and telecommunications trends. The UPS in the closet is becoming essential to a customer’s business availability. • Especially in industries such ashealthcare, banking, and government, availability is required more now than ever – this can be accomplished through networking, servers, and other devices on the network. o And to protect this information delivery, it is critical that it is protected properly. If the customer already has a UPS, a major question you should ask is: • How often do you check your UPS battery? (Especially when backing up aPower over Ethernet switch) • UPS Batteries last 3 to 5 years based on usage and temperature. • It’s important to put the UPS on the network to notify administrators of a weak battery or overload condition. Management When choosing a management solution for the physical infrastructure of IT networks, management of individual devices is necessary in order to have visibility to the many data pointsrequired for the reliable operation of network-critical physical infrastructure. • As many closets are on the business edge, how important is remote device management? o A simple network management card will enable management of your UPS by connecting it directly to the network, and it also is enterprise management system compatible for inclusion of other environments, or to enable future growth. oYou can even configure fault notification and be notified of problems to ensure crucial situations are dealt with in a timely manner. o Another feature is the ability to reboot equipment remotely, including network switches. This capability saves dispatching technicians to remote locations – or requiring weekend trips to the office. • Would you like to enable operating system shutdown throughyour UPS? o Prevents possible data corruption by performing graceful, unattended operating system shutdown in the event of an extended power outage. What about the other devices in the room? • By deploying the next level of control, you are able to have centralized management of all of your IT environments. o A single console outlines the status and health of APC (and some 3rd party) devices on thenetwork and enables you to monitor and configure the entire APC infrastructure. o A centralized platform still allows for all the great features of remote administration, and adds to that the ability to manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other management-type appliances
What if the network is down and the router fails? Or a switch module goes bad? This is where “Out-of-band” Management comes into play allowing access over a secondary & separate network through a modem on POTS or Satellite Wireless Internet. Via a console port server. o If your customer is deploying Ethernet Switches, routers, firewalls, UNIX/LINUX/Windows-based servers, building managementsystems, PBXs, VoIP switches, PDUs or UPSs or any other device with an RS-232 connection…there is a need for secure, remote access and a console port server. Other questions to ask are: o Do you worry about your Converged Network going down with no means to access it (remote closet, middle of night, etc)? • When your Network Equipment is serially connected to an APC Console Port Server access...
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