Brighthouse netwoks campaign

Campaign: 10810 Source(s): T4516,T4517,T4518,T4519 System Name/Location: Brighthouse Networks / Orlando Customer Type / Segment: DC/RR10 Upgrade Service: Triple Play (DCT/RR40/DPUN) $117.00/mo for 24months including the $2.00 monthly modem rental

Alternate Offers: 1. Road Runner Turbo (RR20) for $15.00 more per month 2. Digital Cable and Road Runner Lightening (DC/RR40) for $107.00 per monthfor 24 months including the $2.00 monthly modem rental 3. Triple Play (DCT/HDDVR/PHONE/RR40) for $122.00 per month for 24 months including the monthly modem rental

Additional Pricing info: Triple Play w/RR10: $115.00 Triple Play w/RR20: $130.00 Triple Play w/RR40: $145.00 Digital Cable: $71.00 (incl. one box) Dig Phone (w/no other services): $50.00 RR Turbo: $15.00 Additional to RR10 or Bundlew/RR10 RR Lightning: $30.00 Additional to RR10 or Bundle w/RR10 Modem Rental: Included Digital converter: $8.00 (first included) HD converter: $8.00 HDDVR: $9.95 + $8.00 box rental

Installation Charges: Promotional Install: $0.00 Normal Install: $50.00 Promotional Install for RR Lighting: $0.00 Normal Install for RR Lightning: $50.00

Additional Pricing Info: Voice mail: $2.95 DirectoryAssistance: $1.20/call or unlimited for $4.95/month. Listed #: $0.00 Private #: $1.99 2nd line: $29.95 Inside wiring protection plan: included

Comments: o o o o o o o Refer to ala carte rates Customers currently subscribe to Digital Cable & Road Runner 10 meg Internet and are paying approximately $94.99/mo Package pricing does not include any additional services cust may have. 30-day money-backguarantee Customer just needs to reset their modem within the next 24 hours and their Road Runner Turbo (RR20) speed upgrade will be complete RR Lightning Install is required for a new piece of equipment that the tech will bring the day of the install Customers can get wireless home networking included in with the modem at no additional monthly charge and no installation fee with the 40 mbps serviceand only with the 40 mbps service is the customer going to receive a free installation on up to 2 computers, which saves the customer $50.00. Client would like to state every offer for 12 months even if the roll to rate is the same as the promotional offer. Client will notify cust of any rate change after the promotional price

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Digital Phone Features: 30-Day money back guarantee (Limited toreturn of monthly service and modem rental fees actually paid) Unlimited local and long distance calling within the United States including Hawaii and Alaska, Canada, Puerto Rico, Guam, US Virgin Islands, and Northern Mariana Islands. International calling rates vary by country Mi México Calling Plan $5 per month for 100 Landline Minutes to anywhere in Mexico (with Unlimited Nationwide Plan only)Landline Rate (after first 100 minutes) $0.06 Mobile Rate (Per Minute) $0.25

Customer can keep their current phone number or get a new one Works with existing phone and jacks. One bill for all services – cable, high speed and phone. E911 Services Professional installation Voice mail is available for $2.95/mo Directory listing Local customer service and support (611) 8 hours of battery back upprovided on MTA (multimedia terminal adapter) or modem in case of power outage 211 services: a non-emergency public assistance telephone line that is open 24 hours a day and available in both Spanish and English. Like 911 for emergency calls, 211 offers the public handy access to health, social, community and disaster-preparedness information and other services in the Orlando area.

CallingFeatures: Call Waiting, Caller ID, Call Waiting ID Cancel Call Waiting (*70) Caller ID blocking (*67) Caller ID restore (*82) Call forwarding (*72) Speed dial (*74) Anonymous Call Reject 3-way calling Caller ID on TV (on any TV with Digital converter)

Additional Digital Phone Information: International call rates vary by area. Customer must have an active landline phone number if they wish to...