Claim Letter

421 Avenue Christophe Colomb
Montréal, QC H2J 1P6 
February 15, 2013

Mr. Andrew O’Reily, Customer Service
Best Shrimp’s Restaurant, Inc.3321 Avenue du Mont-Royal
Montréal, QC H2J 1P6 

Dear Mr. O’Reily:

Please I would like a refund for my wife and my food that we had in yourrestaurant.

Yesterday I went to Best Shrimp’s Restaurant with my wife to have dinner and celebrate our anniversary. I wanted to take her tothe best and delicious place in Montreal. Your restaurant received strong recommendations because of its excellent food. That is why I choose to eatat your restaurant. Everything was doing well until they brought our main dish. We were having a nice talk when suddenly a shrimp began to walkthrough my wife dress. I suspect that the chef did not notice that they were alive. I hope that all your staff of chef knows how to cook wellshrimps. And what happened to my wife was just a mistake and is an unusually situation. Although they change her dish I think we should have a refundfor having a bad moment in our most important day.

We would like to visit more often Best Shrimp’s Restaurant. It is closed to our apartmentand it is a nice place with good food. Moreover, my family is coming to visit me in two weeks and I was thinking on taking them to a nice place tohave dinner and until yesterday your restaurant was my first option. I hope that this option will not change.

Sincerely,

Donald Macnael