Como acercarse a la quimica

ALFONSO E. VERASTEGUI A

Address: Calle Q # 23 Col. Alianza Popular Rev. , D.F. 04800, México
Tel.: Home 52-55-5579-0808, 52-55-5678-4903 Mobile 52-55-2371-5319,
Email:alfonso.verastegui@gmail.com, alfonso_verastegui@yahoo.com

Professional Objective: Obtain a position in tech support or customer attention in a national or international Telecommunications or similar company.EDUCATION:
• Iberoamerican University, Electronics and Telecomm. Engineering, 1980-1985.

WORK EXPERIENCE:
October 2009 – present Atento Servicios: Tech support to customers on Orbitzweb.

Own Business: Computer tech support, hardware, software and Internet to small
Business and offices.November 2005 – October 2009 Telvista - Verizon DSL tech support:
Resolution of Sync, routing, PPPoE validation, DNS and DHCP issues on brands like Westell andActiontec,
Interoperability with external routers like Linksys, Netgear and others
Networking:Connection problems between modem-routers and LAN devices,
troubleshooting: ethernet adapters and cable, Wireless encryption mode configuration and troubleshooting,wireless adapters configuration according with different O.S. and external wireless adapters based on PCMCIA or USB interfaces
VerizonAntivirus (Viss) installation using the Goto Assist software for a remote access to the computer.

May 2005 –November 2005 Globalstar Mexico - Commisionist
November 2004-May 2005Globalstar – Mexico - Sales coordinator
• Initially I was integrated in preparing the launch of Globalstar Simplex and Duplex cards and Guardian Mobility satellite...