Datasheet Open Office Lx

Information
OpenScape Office MX and OpenScape Office LX The Unified Communications solution for small and mediumsized enterprises OpenScape Office offers enterprises integrated voice and conference services, voice and fax message boxes, notification service, mobility, a Multimedia Contact Center and presence status functions. In standalone systems, up to 500 subscribers and, in networkedsystems, up to 1000 subscribers can be connected. Open up your office to a new way of working.

Communication for the open m Commd mind
Siemens Enterprise Communications www.siemens-enterprise.com

Unified Communications
Information technology has revolutionized the exchange of information and ideas between companies. A deluge of calls, e-mails, voice messages and faxes arrive each day, reducingyour productivity. Working with numerous different communication media can lead to inefficiency, customer frustration and an increase in business costs. OpenScape Office is a Unified Communications solution (UC) that unifies all types of communication (direct calls, phone conferences, e-mail, instant messaging, fax, etc.) in a single location. This does away with the need to tediously changebetween different programs, contact lists and e-mail accounts. As a result, enterprises can dedicate more of their energies to customers, increase their productivity and further reduce communication costs.

Voice recording

Presence

Voice Message Box

Fax Message Box

Journal

Integration in Microsoft Outlook

Directories

Favorites List

Conferencing

OpenScape Office
Instantmessages with Multi-User-Chat Screen pop-ups

One Number Service

Notification service

Social Media

Personal AutoAttendant

Dial from any Desktop Application

Mobility

OpenScape Office – The all-in-one UC solution for your communication needs

UC features
Presence
The presence status of other users is shown by various symbols that indicate whether the user is in a meeting or onvacation. At the same time, users can announce their own status The presence status also determines which announcement a caller hears when the user is not present. Since customers are informed about a contact's presence, this feature enables a more effective workflow. Users can change their current presence status on their OpenScape Office client or on the telephone. He can decide which contacts inthe internal directory can view his presence status and receive status-based voice mailbox messages and which contact details are visible to other users. The link with the Outlook calendar automatically sets the presence status if certain keywords have been entered in the Outlook calendar such as “Meeting” or “Vacation”, for instance. The Outlook calendar is searched for new entries at regularintervals and the presence status updated accordingly.

Conferencing
Conferences with up to 16 participants can be convened on an integrated conference server (MX: max. 8 conferences, LX: max. 16 conferences). The conference server provides administration, conference features, control and realtime monitoring. The conference manager can use the conference management of myPortal for Desktop andmyPortal for Outlook to initiate and steer a spontaneous or a scheduled telephone conference. He can select the conference participants manually or from the available directories.

Instant messages with Multi-User-Chat
With Multi-User-Chat, a user can exchange texts as instant messages with multiple internal subscribers and with one external communication partner (via the XMPP protocol). Instantmessages are displayed as a dialog in a separate window. Drag&Drop functions for selection of the presence status of each communication partner and the display of this status enable an efficient exchange of information, such as when questions quickly need to be clarified during a telephone conference. The function is available for all users of myPortal for Desktop, myPortal for Outlook and...