Desktop delivery

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Desktop Delivery Controller Administrator’s Guide

Desktop Delivery Controller 2.0 Citrix® XenDesktop™

Copyright and Trademark Notice Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted. Other than printing one copy for personal use, no part of this document may be reproduced ortransmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Citrix Systems, Inc. Copyright © 2008 Citrix Systems, Inc. All rights reserved. Citrix, ICA (Independent Computing Architecture), and Program Neighborhood are registered trademarks, and XenDesktop, Citrix XenApp, Citrix Presentation Server, Citrix Access Gateway, Citrix XenServer,SpeedScreen and GoToAssist are trademarks of Citrix Systems, Inc. in the United States and other countries. This product includes software developed by The Apache Software Foundation (http://www.apache.org/). Adobe, Reader, and PostScript are trademarks or registered trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. Internet Explorer, Microsoft, MS-DOS, Windows, WindowsServer, Windows NT, Windows XP, Win32, Access, Visual J#, and Active Directory are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Java is a trademark of Sun Microsystems, Inc. in the United States and other countries. VMware is a trademark of VMware Inc. All other trademarks and registered trademarks are the property of their owners.Last Updated: May 19, 2008 (SC)

Contents

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Contents

1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Use this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Finding More Information . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Getting Support and Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Introducing Desktop Delivery Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2

Planning Your Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Planning Your Farm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Using Active Directory with Desktop Delivery Controller. . . . . . . . . . . . . . . . . . . . . . . . . .17 Using the Web Interface with Desktop Delivery Controller . . . . . . . . . . . . . . . . . . . . . . . . .19 Security Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Security Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .21 Deployment Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Upgrading from Previous Versions of Desktop Delivery Controller . . . . . . . . . . . . . . . . . .24

3

Planning the User Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Using Clients in Windows Environments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Your Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 User Types . ....
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