Doctorado

Quick Start & Troubleshooting Guide
T ABLE OF C ONTENTS
Product Registration Important Information Computer Basics 2 3 4
First steps on the Net.................................................. 24 Protecting your computer................................... 24 Choose an ‘Internet Service Provider’................. 24 Network connections .......................................... 24 Surf theNet! ........................................................ 26

Safety and Comfort ...................................................... 4 Safety Precautions ................................................ 4 Health Precautions ................................................ 5 Getting to Know your Computer.................................. 6 Control Devices (Keyboard/Mouse)...................... 6 Touchscreen .......................................................... 8 Volume Controls.................................................... 9 Remote Control ................................................... 11 Your Computer’s Drives ...................................... 12 Ports and Connectors.......................................... 13 Turning your Computer ON orOFF..................... 15 Upgrading your Computer.................................. 16

Helpdesk

28

Internet and Software

18
18 18 18 18 19 20 21 22

Using Windows and your Software............................ Welcome Center .................................................. Internet Security Offer........................................ Productivity Software .........................................Gateway Recovery Management........................ Gateway Updater ................................................ Your Computer's Documentation ....................... Playing Multimedia Files .....................................

Safe Computing........................................................... 28 Maintenance ........................................................ 28Updates................................................................ 31 Security................................................................ 31 Windows Remote Assistance............................... 36 Diagnose & Repair....................................................... 37 Top Troubleshooting Cases................................. 37 Miscellaneous Troubleshooting........................... 42Recovering your system ............................................. 48 To recover your system ...................................... 48 Recovering pre-installed software and drivers .. 48 Returning to a previous system condition.......... 49 Returning your system to its factory condition.. 50

Regulatory Information Environment Software License Index

51 56 57 58

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GWDT

Table of Contents - 1

P R OD U C T R EGISTRATION
When using your computer for the first time, it is recommended that you immediately register it. This will give you access to some useful benefits, such as: • Faster service from our trained representatives • Membership in the Gateway community: receive promotions and participate in customer surveys • The latest news from GatewayHurry and register, as other advantages await you! How to Register During the initial startup of your computer, a window will invite you to register. Please fill in the information and click Next. The second window you'll see contains optional fields that will help us to provide you with a more personable customer service experience. Another Option Another way to register your Gateway product isto visit our website at www.gateway.com/register. Choose your country and follow the simple instructions. After we receive your product registration, you will be sent a confirmation email with important data that you should keep in a safe place.

Please use this space to write down important information about your computer. Product name: . . . . . . . . . . . . . . . . . . . . . . . . . . . ....