The document presents the conceptual foundations of developing tourism. It starts by explaining historical subjects important tourism data both nationally and internationally.
There are many types of customers, many of whom are entrepreneurs with great knowledge of the professional market and responsible tourism should know before all his questions because often the clientseeks to measure the level of knowledge or experience of staff. Therefore these data can be very useful for those interested in the tourist market.
The work is based on the role that should have a professional of tourism to the large number of tourists in the country. The tourism entrepreneur must know all about the field and be able to advise tourists, regardless of the tourist field in which theywork.
History of Travel Agencies
The history of travel agencies goes back to the nineteenth century, in a small English town called ''Market'', being the main character named Thomas Cook turner, who belongings to a group of abstainers Baptists.
Several factors have combined to Cook will join the big names in tourism development:
• Unable to attend many meetings of the groupby members of poor, mainly due to the high cost of travel.
• The railway system carrying a small number of passengers because of the high cost of travel tickets in comparison to the service of the proceedings despite its reduced speed.
• The friendship between Thomas Cook and the president of the railway company of England, because he also was a member of the group of abstainers.
• In order togive opportunity to all members of the group to which he belonged, while increasing the use of massively railroad, railroad president proposed to reduce its rates by promising to mobilize a group of not less than 500 people.
• So would begin the development of mass tourism.
On July 5, 1841, Thomas Cook organized the first overland journey from Leicester to England with 540 people to attend areligious convention. This raises the first travel agency. He is dedicated full time from 1845 to arrange tours as a means of transportation using railways and these companies receive a percentage of what he sold.
He established in the city of London, the first travel agency called Thomas Cool & Son, organized way to communicate its intermediary activity vapors also hired for sightseeing. Alsobegan to organize tourist groups in other countries, thus began installing branch offices in Europe and the United States.
In 1846 made the first tour guide employment, carrying 350 people across Scotland. In 1846 made the first tour guide employment, carrying 350 people across Scotland. In 1850 creates the "individual inclusive tour" (ITT individual travel all inclusive). Promoting group arises,achieving in a single month selling more than 500.
In 1851, approximately 165,000 people employed hosting plans and transportation of Cook, to attend the first World Exhibition in the Crystal Palace in London.
John Cool Mason, his son helped him carry out the first trip to the United States. In 1867 creates the "voucher" for the purpose of grouping in only one coupon all services. In 1872 made thefirst trip around the world with nine people whose duration was 222 days.
In 1874 creates the "Circular Note", the predecessor of "Travel Check" being accepted in various parts of the world.
Thomas Cook died in 1892, after having established their travel agency Thomas Cook & Son. Organized and perfected leave travel system, having left for posterity not only his travel agency, but an entireprofession based on a series of sales techniques.
Administration of Travel Agency
Travel agencies are service companies that are dedicated exclusively professional and commercial activities in the army counseling, mediation and organization of tourist services.
Objectives of Travel Agencies
• Institutional objectives
• Creating new jobs
• Reactivity of the national economy